Mitel Superset 4015 Corded Phone Logo
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Maggie ONeal Posted on Aug 27, 2015
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We have a Mitel Superset 4015 as the main line in our office. How do I re-set the time on my voicemail?

I know the time is off because I can step out of the office, miss a call while I am gone, listen to the voicemail as soon as I'm back, and it is completely off. I have not been able to find answers in any user guides. Can anyone tell me how to update the time on the voicemail function? The time displayed on the screen is accurate, but the voicemail time is not!!!

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Anthony Pierce

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  • Posted on Sep 28, 2015
Anthony Pierce
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If you are using a Mitel 4015 Suoerset I am under the assumption you are using a Mitel SX 200 System. The voicemail time if it is integrated into the system should get its time from the system and is not set individually. The only time it is set individually is if you are running an external voicemail such as a XETA or DUVOICE. Check and see if the time displayed on the phone is accurate, If it is, then there is a good chance you are running an external voicemail system. If you can provide the information on the voicemail system I can get you the information you need to change the time.

  • Maggie ONeal
    Maggie ONeal Sep 28, 2015

    The time displayed on the phone is accurate. How to I check to see what system the voicemail is on?

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David Payne

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  • Mitel Master 14,162 Answers
  • Posted on Aug 27, 2015
David Payne
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  • 3 more comments 
  • Maggie ONeal
    Maggie ONeal Aug 27, 2015

    I need to know how to change the voicemail TIME STAMP not the password. Neither link is helpful. Sorry.

  • David Payne
    David Payne Aug 27, 2015

    the top link is the owner's manual any supply the answer I would also suggest calling Mitel directly and talk to technical support or customer support. I will try and get the number for you.

  • David Payne
    David Payne Aug 27, 2015

    1 (800) 722-1301

  • David Payne
    David Payne Aug 27, 2015

    http://www.mitel.com/content/customer-ca...

  • David Payne
    David Payne Aug 27, 2015

    good luck.

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