If you want to forward emails from one account to another, then click on spanner icon on the top right corner in hotmail, select options, then on the next page select email forwarding. Enter the email address to which you want the email to be forwarded and you are done. If you cannot do it, then get Hotmail Support Hotmail Help Hotmail Support
You should be able to forward the email to whatever new email account she is using even if it is not her account. You need to know her her old and the new email address. Just where that is in a menu depends upon whether it is Outlook email, Yahoo email, Google Gmail, or whatever email services she is using. You just need to be sure you send it to her new email address and not all of her contacts. You will clearly see who it is going to in the TO: field.
But If she uses a Yahoo account you do not have to send anything. She can log into her email just by supplying her user name and password. Her mail is not on her computer but on a server on the internet. That is true if she uses gmail or hotmail.
If you Google "How to forward Yahoo email" (replacing Yahoo with whatever service she is using), you should get simple instructions of how to do the procedure.
For example: http://email.about.com/od/yahoomailtip1/qt/How_to_Forward_Yahoo_Mail_to_Another_Email_Address.htm
http://www.wikihow.com/Forward-Yahoo-Mail-to-Gmail
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