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Re: I charged my tablet and it still said connect the...
Either the charger or the charger cable is bad. battery ran all the way down, and now you cannot turn it on. needs to be charged with a working charger/cable
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Does it have a micro USB charger/charging port? This was the universal charging adapter most manufacturers other than Apple moved to around 5 years ago. In my experience, the charging port to charger connection can become loose and prevent charging....especially if you use the tablet or phone during charging. The best method I have found to troubleshoot the issue is to try a charger that successfully charges another device and plug it into the tablet or phone. If your device still does not charge, and especially if the connection is loose, it is most likely that your charging port is damaged. Another possible issue would be the battery itself but the charger or charging port is the most likely culprit for your issue.
Unplug the Battery, hold the Power button for 10 seconds to discharge any capacitors, Plug the battery back in, Charge the tablet until the battery reaches 100% (Factory Charger preferred), Turn it on. If this doesn't work it could be a bad battery, bad charger or bad USB connector.7 Jan 2014
When you plug in your charger, does it try to charge the Tablet? ie Does the Charging icon come on the screen briefly when the charger is plugged in with the Tablet turned off, or does the little charging 'lightning' symbol come onto the battery icon on the home screen when the Tablet is running?
I assume the battery has gone flat, but will the Tablet turn on when the charger is connected?
If the charging icon comes on, and/or the tablet will run on the charger, then both the charger and the charge port connection on the Tablet are OK, and the most probable cause of failure is the internal battery which will need to be replaced.
However, If neither the icon comes on nor the Tablet runs on the charger, then either the charger has died, or the plug/socket on the Tablet where it connects is faulty. The most likely cause is that the charger has died and will neeed to be replaced
There is a slight chance that the internal charging circuits in the Tablet may have developed a fault, but that is highly unlikely {:o)
If it wont turn on how do you know it is charged ?. Are you sure the charger is working ?. connect the charger does the tablet show it charging ?. Over time I have replaced many faulty chargers .
Sounds like it does not have enough battery power to stay on. If you have not tried to charge it, you should try that first. If you have, it sounds like it is not getting charged or not holding a charge. Could be bad AC power source, bad charger, bad charger connection or bad battery. Take steps to confirm that each of these are good. If all of these are good, sometimes the tablet can become so discharged that it will not allow itself to charge. When they are in that state, sometimes you can trick them into charging again by repeatedly disconnecting and reconnecting the charger as follows: With charger plugged in to AC power source, connect the charger to the tablet. Pay attention to the screen or LED or whatever indicator your tablet has to let you know it is charging. You may see it momentarily indicate charging, or maybe not at all. Then unplug the charger from the tablet then immediately plug it back in and pay attention for the charge indication again. You may have to do this a bunch of times (like 20) until you see the indication that it is charging. When you do get the indication, stop unplugging and re-plugging and let the tablet charge for 24 hours (to a full charge). This trick doesn't always work. Sometimes the battery or charging circuit or an internal connection is bad and no amount of unplugging/re-plugging will fix a hardware problem.
I had the same problem before, it may need to charge but, your charger might be fried from having it plugged in too long... purchase or find a new charger for your product
It may be the charger has a loose wire. In that case a new charger would fix the problem. Mine has a problem with the charging port itself. I am fortunatly that my tablet is under warrenty they are going to replace the tablet for me.
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