Guess the video driver for Windows 10 is not the proper one. Explore Planar's website, if you can get a better driver. If you can't get a better one, contact them and ask what to do
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In some cases you can use old driver and install it in compatibility mode. I've not used yet windows 10 but presume this feature works same as in previous versions, clicking on file, get properties and select downwar compatibility with your previus version, windows 8, presume.
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