The lens will not close and the camera will not turn on. the battery is fully charged

Usually the lens closing is a sign that the battery is dying. If there's not much power left for the camera, it will first close the lens so it's protected before powering down. Make sure you have fresh batteries, fully charged. If the battery is going bad it may not hold a charge for very long but appear to be charged when you first intall it.

Hi there,There are a few things we can try/check here!
1.Turn the camera OFF. Remove the battery and clean the contacts (shiney metal strips) on the battery.2. Remove the lens and clean the lens contacts.3. If you have a body cap, put it on the camera (no lens, just to keep dust out right now).4. Reinstall the fully charged battery and turn on the camera.
It should start up. If so, turn it back off and reinstall the lens.
Also, be sure to check all the doors/hinges on the body. These are found on the battery and the memory card. They have electrical contacts on them that need be to be fully closed.
If possible, try a different battery (a friends, or take it to your friendly neighbourhood camera shop).
Hope it turns back on!

Hi,

Checkout this tip about digital camera error messages


Lens Errorfix for Digital Camera

heatman101

Try these procedures.

so i charged my battery, and same thing happends. Bought a new battery, didnt chatge it fully, but had one charge bar on it and the same thing is going on??????? ANy suggestions

Try these procedures.

Try doing a couple of things.

1) remove and digital media cards.
2) turn the camera on and delete any pictures that may be stored in the camera memory (not on a removeable card)
3) remove the batteries for 60 seconds
4) replace the batteries without the media card and lay the camera on a flat surface with the lens pointing up (5) The lens should retract.
6) Turn off the camera
7) replace the media card and turn on.

I think the camera was getting hung up on the pictures stored in the camera's memory.

To save battery power, the camera automatically goes into sleep mode and the monitor turns off if there is no operation when the camera is turned on (when the lens cover opens and the monitor is on). No picture is taken even if the shutter button is fully pressed in this mode.
Operate the zoom lever or other buttons to restore the camera from sleep mode before taking a picture. If the camera is left for 15 minutes, it automatically turns off (the lens cover closes and the monitor turns off). Press POWER to turn the camera on.

Try removing the battery for a couple of seconds then insert it again. Click on the power button, it should turn on and turn it off again to close the lens.

try to remove the battery and let the camera sit for a few minutes and reinsert the battery to reset the camera