HP Photosmart C5180 All-In-One InkJet Printer Logo
Posted on Jul 12, 2009
Answered by a Fixya Expert

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Hp c5180 printer: While printing a job, the

Hp c5180 printer: While printing a job, the yellow cartrige required replacing. After replacing, this flag came up in my printer screen:
Ink System Failure

Ink system has failed. Unable
to print. Refer to printer
documentation.
Error: 0xc18a0201
Turn power off, then on again.
I have done so and even tried another new cartridge but to no avail. Can you help?

  • ka6eeg755 Jul 12, 2009

    cleaned inkwell where cartridge went with alcohol
    still needs some way of blowing out the old ink? anyways, the partial cleaning did not fix it. I will get some cleaner next week and try again..

  • ka6eeg755 Jul 12, 2009

    Did as directed in solution #2 and no difference in problem and don't know if printer actually did a "reset" when doing the buttons, as directed- - -just the slight noises and ratcheting just like as before. The problem still remains. but thanks.

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2 Answers

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  • Posted on Jul 12, 2009
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It sounds like the printer is malufunctioning...it might be a problem with the printer head..see where the printer opens for the ink.. look at the yellow space for the ink.. remove the ink and take a cotton swab full of alcohol and clean it then let it dry and place the new ink cartridge there and restart the machine..see if it gives the same eror..if it does consider replacing the device

I’m happy to help further over the phone at https://www.6ya.com/expert/alex_32392698f23d119d

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  • Posted on Jul 12, 2009
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Switch off the power, press and hold the ok and help buttons then restore power this will do a reset on the printer and cure this problem

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Hello,

The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com, click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
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www.ccl-la.com
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