Generally when the pump wont prime this means you have to take the machine in to see a tech. with that being said, do you have the newelectronx 102? might be needed in case we need to open saeco. but lets try this first, your grind settings is too fine for the beans and machine combination. i would suggest go two notches coarser. then brew four times to clear through the mixture of the old and new grind settings. make sure your beans arent to oily. and do a weekly cleaning
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