Question about Samsung Prostar 816 Phone

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MY PROSTAR 816 HAS A BLINKING LIGHT ON THE SPK BUTTON. I HAVE TRIED #11 - DSS - # AND IT DOES NOT WORK. CAN YOU GIVE ME ANY OTHER SUGGESTIONS. WE ARE NOT SURE WHY IT CAME ON.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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  • 201 Answers

SOURCE: Some of the buttons don't work and the Hold function doesn't work

The Prostar 816 phone system can only use Prostar 816 phones. There is a rare larger Prostar system that can use other Prostar phones along with the 816 but typically was only installed in situations where more than 16 phones were needed. If you are looking at non-prostar phones like the Samsung DCS 12 then they certainly will not work.

Posted on Oct 21, 2007

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  • 1 Answer

SOURCE: Speaker phone light continually blinks

The blinking light on the speaker button means the forward when busy is on. To cancel it- With the handset on-hook dial #12.
Then press your own station number. Then dial # again. The speaker button should stop flickering.
Note: If the SPK button continues to flicker, Forward all is activated. It is the same process as above but use #11 instead of #12

Posted on Mar 12, 2008

  • 32 Answers

SOURCE: Samsung Prostar 816

If you have a programming manual you can change the settings on your own. If not, you will need to contact the installer or a local interconnect company that services Samsung. It seems as though the memory switch inside the ksu is turned off. If that's the case, it needs to be turned on and if not, you either have problem with the ksu or the power outage was a brownout. Sometimes a very short loss of power can cause corruptions in memory, however I seriously doubt it in this case. Your system is acting as though it's memory has been set to default.

Good Luck,
BB

Posted on Jan 06, 2009

consultel1
  • 860 Answers

SOURCE: samsung prostar 816 plus system ringing problem

sounds like your having a couple of problems at the same time. the lines only ringing at station 1 is the default setting of the system my guess is that the time and date are also way off if thats the case.
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
press #when finished.

next, the problem with the cordless not working has to do with the port programming, in default it assigns all ports as multiline sets.
To assign a SLT(single line telephone) port to the system while still in program mode dial #38 the screen should say slt dial type and then 16 0's.
0 = keyset 1=slt set
enter in all 16 digits followed by the # i.e.if your cordless is on port 7 it would look like 0000001000000000 #
lastly the phone that can no lnger recieve calls sounds like the do not disturb or DND has been pressed to stop the alarm from ringing. press the mute/dnd button (light should be off). to cancel an alarm press the ALM/SD button twice and then the hold button.
hope that helps out.

Posted on Mar 21, 2009

  • 8404 Answers

SOURCE: I acquired a ProStar STC 816 key service unit,

start here ... http://www.samsung.com/us/support/main/supportMain.do

Posted on Mar 08, 2010

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2 Answers

Can't get the spk key to stop flashing


The flashing SPK key means that your station has been forwarded.
To cancel call forwarding, with the handset down, press #11, then press your own DSS button (the intercom button field between the dialpad and the handset). then press # again.
If the SPK button continues to flicker, then the call forward when busy is activated. It is de-activated the same way except you press # 12 instead of # 11.

Sep 27, 2010 | Samsung Prostar 816 Phone

1 Answer

Phone will not ring for incoming calls, the little light just blinks when someone is trying to call and ringer volume is all the way up


This sounds like the extension has not been put into the ring group, as it is the pick-up key which is flashing on your prostar 816. you need to enter customer level programming and find out in MMC 714 which group is set up to ring and the go to MMC 601 and add the extention to the correct group under the members section. I know this sounds complicated but I have posted a video of which there are more to help you with the prostar 816 on YouTube search abbeytel, Or visit www.abbeytelcom.com.

Aug 23, 2010 | Samsung Prostar 816 Phone

1 Answer

My LCD Prostar 816 shows the Speaker light flashing rapidly. When I click on it, it takes me to an Internal Page screen. I can clear out of that, but I get the flashing Speaker light again. This happened...


Aflashinf speaker key indicates that the phone is fowarded.It's either call foward all calls or call foward on busy.
To cancel call forward all calls, press #11 (with the handset in the cradle), then press your own dss button or dial you own extension number (21-36), and press #.
Canceling call foward on busy uses the same steps but uses #12 instead of #11 for the first step.

May 03, 2010 | Samsung Prostar 816 Phone

1 Answer

The message button on a Samsung Prostar 816 won't stop blinking, how do I stop it?


If you have tried clearing the message by following the prompts on the the message key and this doesn't work, try going into MMC 722 and assigning a key to be MSG. then once you have done this try to clear the message following prompts on your screen.I have uploaded a video showing how to program the soft key, written tutorial is on www.abbeytelecom.com

Aug 15, 2009 | Samsung Prostar 816 Phone

1 Answer

Samsung prostar 816 plus system ringing problem


sounds like your having a couple of problems at the same time. the lines only ringing at station 1 is the default setting of the system my guess is that the time and date are also way off if thats the case.
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
press #when finished.

next, the problem with the cordless not working has to do with the port programming, in default it assigns all ports as multiline sets.
To assign a SLT(single line telephone) port to the system while still in program mode dial #38 the screen should say slt dial type and then 16 0's.
0 = keyset 1=slt set
enter in all 16 digits followed by the # i.e.if your cordless is on port 7 it would look like 0000001000000000 #
lastly the phone that can no lnger recieve calls sounds like the do not disturb or DND has been pressed to stop the alarm from ringing. press the mute/dnd button (light should be off). to cancel an alarm press the ALM/SD button twice and then the hold button.
hope that helps out.

Mar 05, 2009 | Samsung Prostar 816 Phone

1 Answer

Need manual


The way to tell if you have either an 816 or an 824 is by the ammount of dss buttons on the left side by the handset. If there are 16 then its an 816, if there are 24 then its an 824. It should also be on the label on the bottom of the phone if its still there. hope that helps.

Feb 04, 2009 | Samsung Prostar 824 Keyset Telephone

2 Answers

Can't find code to add transfer to soft keys on prostar 816


Transfering on a Prostar 816 is done by using the DSS buttons on the right hand side of the phone. This is accomplished by having your outside call in progress and pressing the DSS button of the persons extension you wish to transfer it to. If you want to screen the call wait for the extension to answer otherwise hang up and the call will be transfered. Transfer keys were only placed on the 800 series sets and was a non movible button.
hope that helps

Jan 22, 2009 | Samsung Prostar 816 Phone

2 Answers

Speaker phone light continually blinks


The blinking light on the speaker button means the forward when busy is on. To cancel it- With the handset on-hook dial #12.
Then press your own station number. Then dial # again. The speaker button should stop flickering.
Note: If the SPK button continues to flicker, Forward all is activated. It is the same process as above but use #11 instead of #12

Feb 21, 2008 | Samsung Prostar 816 Phone

1 Answer

Some of the buttons don't work and the Hold function doesn't work


The Prostar 816 phone system can only use Prostar 816 phones. There is a rare larger Prostar system that can use other Prostar phones along with the 816 but typically was only installed in situations where more than 16 phones were needed. If you are looking at non-prostar phones like the Samsung DCS 12 then they certainly will not work.

Oct 20, 2007 | Samsung Prostar 816 Phone

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