I just set up a serial Hi-Pro box for one of my customers on their new laptop. According to Beltone, the only usb adapter that will work with the Hi-Pro (or at least the only one they have gotten to work) is a Belkin F5U409. I know some usb serial adapters don't use true serial communications if that makes any sense, so there isn't really a baud rate. They kind of just send out the communication in bursts...
In any case, ive only tried with the belkin adapter and that worked fine with no problems. The other point here is that your Hi-Pro and Adapter are on different com ports... This is odd, the hi-pro should be on the serial adpater's com port. Also the software i was using - Noah, with a beltone module for programming hearing aids.. only looked on com ports 1-3. The computer put the serial adapter on com 8 - which would not do. I checked for available com ports and saw that 2 was unused. I set the adapter to 2 and was able to set up the program normally.
I did this on Windows 7 Professional 32 Bit. The procedure for selecting the com port is the same on earlier versions of windows.
First, open device manager, open the list titled "Ports (COM and LPT)". You should see your serial adapter in there. Double click it. In the window that opens click the "ports" tab, and hit the button labeled "Advanced" In the window that opens there will be a drop down list to select a com port. Select the desired com port and hit ok. That should fix it.
I have the a similar problem. I'm surprised the HiPro shows up separately in Device Manager. Which serial to USB adapter do you have? Is a one port or two port?
2,805 views
Usually answered in minutes!
×