Samsung RS265TDRS Side by Side Refrigerator Logo
M
Marilyn Arnold Posted on Jul 17, 2015
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

It is making ice and fills dispenser but themotor will not turn to release through the door.

1 Answer

Claude Kayser

Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

  • Samsung Master 9,098 Answers
  • Posted on Jul 17, 2015
Claude Kayser
Samsung Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

Joined: Jun 15, 2015
Answers
9098
Questions
0
Helped
5066956
Points
28436

The crusher is at fault, it needs to be tested.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Ice maker doesn't fill or dump WSF26C2EXY02

One of the most common - and innocent - causes of an ice maker that won't dispense ice is that an ice clump has formed inside. In order to drop the ice cubes from the mold, heat is released to lightly melt them.
0helpful
1answer

Model PLHS267ZA ice maker does not fill with water. Water dispenses from door ok. Frozen inlet? How can I cycle the ice maker to try to fill with water?

Thank you for your inquiry, friend!

Based off what you have described your Frigidaire refrigerator's icemaker is not filling with water and it is still dispensing from the door. Sometimes if the filter is bad water may still dispense but will not make ice. It is recommended to change out the water filter every six to nine months.

You can also pull the refrigerator out from the wall and check the fill tube to make sure it is not frozen. The fill tube is a green line that connects to the upper right corner of your refrigerator. Make sure to turn off the water before checking the line. You should be able to grab the line and twist 45 degrees counter clockwise to pull the tube out. Check and make sure no ice has formed, if ice has built up inside of the line hold the tube in your hand for three to five minutes to loosen it out and remove it. To reinstall the tube insert it back and twist it 45 degrees clockwise. Hopefully this is helpful. -Matt

1helpful
1answer

How do I "Prime the Water Supply System" refereed to in use and care guide that came with my new Kenmore French Door Bottom Freezer, #253.70413411. Cannot find instructions in the manual only reference to...

Assuming you followed the water line installation directions and you have water available to your new refrigerator/freezer here is the rest of the "priming" info you requested. (basically it tells you how to run a bunch of water through the system by filling cups or glasses to remove any debris and/or air...

Automatic Ice & Water Dispenser
Priming the Water Supply System
1. Begin filling the tank by pressing and holding a drinking glass against the water dispenser paddle. 2. Keep the glass in this position until water comes out of the dispenser. It may take about 1½ minutes. 3. Continue dispensing water for about three minutes to flush the system and plumbing connections of any impurities (stopping to empty the glass as necessary).
Ice Maker Operation & Care After the refrigerator is installed properly and has cooled for several hours, the ice maker can produce ice within 24 hours. The ice maker will fill the ice bin from the rear. You must dispense some ice to force the ice forward in the bin. This will allow the bin to fill completely.
Turning the Fresh Food Ice Maker On and Off Ice production is controlled by the ice maker's On/Off icon on the control panel. Press and hold the "Ice Off" icon for three seconds to turn the ice maker "ON" or "OFF". The ice maker is turned off when the LED above the "Ice Off" icon is illuminated.
Using the Ice Maker after Installation Before making ice for the first time, be sure to prime the water supply system. Air in new plumbing lines can result in two or three empty ice maker cycles. Furthermore, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.
CAUTION
For proper dispenser operation, recommended water supply pressure should fall between 30 psi and 100 psi. Excessive pressure may cause water filter to malfunction.
NOTE The water dispenser has a built-in device that shuts off the water flow after three minutes of continuous use. To reset this shutoff device, simply release the dispenser paddle.
IMPORTANT On occasion, unusually small ice cubes may be noticed in the bucket or in dispensed ice. This could occur in normal operation of the ice maker. If you start seeing these more frequently, it may be an indication of low water pressure or the water filter needs to be replaced. As the water filter nears the end of its useful life and becomes clogged with particles, less water is delivered to the ice maker during each cycle. Remember, if it's been six months or longer since you last changed your water filter, replace the water filter with a new one. Poor quality household water may require the filter to be changed more frequently.
IMPORTANT Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator. If you cannot connect a water supply, set the ice maker's On/Off icon to Off and turn off the water supply valve; otherwise, the ice maker's fill valve may make a loud chattering noise when it attempts to operate without water.
Hope this helps. Randy
1helpful
1answer

Ice Maker not dispensing, auger not running

Hi Zack, this is AP!

I understand you are experiencing trouble with your Frigidaire refrigerator not dispensing ice from the dispenser on model#PLHS267ZA. First, check to see that both doors are closed. The dispenser will not operate if the freezer door is not closed to make the safety switch located where the door meets the outer wall of the freezer. Close the door and make sure nothing is blocking the door keeping it from closing. Another troubleshooting tip is to disconnect the power to your refrigerator for 5 minutes, then reconnect and try to dispense ice. If you are still experiencing the same problem there could be a problem with the motor releasing the ice. If your appliance is still in warranty, you may want to check with the manufacturer to determine any warranty coverage, or if there are any professionals in your area who will not only be able to ensure this is the appropriate fix, but may actually save you some cost if is something simpler to repair. I hope this information helps to some degree.

Best of Luck,
0helpful
1answer

I just installed a new ice maker and the tray doesn't fill with water, but the ejecter cycles. Water dispenses at the door.

i dont think its getting cold,, if the ice tray is full of water but not making ice try turning up the thermostat ,,,but if no water it reaching the ice tray then its a fult in that part
0helpful
1answer

Ice maker can't release ice into dispenser - stays frozen

the heater in the icemaker that lets the ice drop out is broken and you need to replace the icemaker itself,your local appliance part store should have it in shock for about $50,your model number is inside the frig. top left-mike
2helpful
1answer

Ice maker will not dispense the ice

The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.
1helpful
1answer

Ice maker will not dispense the ice

When you press the lever to dispense the ice, there are multiple switches being activated. Chances are, the one that moves the motor to turn out the ice is bad. Or that motor itself is bad.
0helpful
1answer

Kenmore Ice Maker

Sounds like a water valve problem to me. Force the ice maker to cycle. (turn it off and let it get cold for at least an hour then turn it back on). Test for voltage on the ice maker side of the valve. The valve is usually in the back near the floor. Just follow the water line. Another solution. switch the wires on the water valve. then try the water dispenser and see if it makes the ice maker fill up. See if when the ice maker cycles water comes out the door. If the ice maker causes water in the door , replace the valve, If door switch causes ice maker to fill up replace ice maker again.
Jun 27, 2008 • Freezers
0helpful
2answers

Ice dispenser jamming

There is a revised bucket that's made to prevent that.
If your refrig has a steel liner order WR17X11308
If it has a plastic liner order WR17X11315
Not finding what you are looking for?

157 views

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...