Hotpoint HSS25GFP Side by Side Refrigerator Logo
Posted on Jul 11, 2009
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Freezer will not keep foods frozen fridge will not keeep temp.

The freezer will not keep foods frozen or cold enough in the fridge. The ice make recently quit working as well as the water. Yesterday we noticed water leaking from the bottom of the freezer. At 2:00 am the freezer had defrosted over three quarters of our food. Now we are not sure if we should replace it or repair it. PLease help. The side by side is a hot pointe and only eight years old we are the original owners. When my husband looked at it he said the colis have ice on them he is trying to defrost it with a hair dryer.

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  • Hotpoint Master 1,606 Answers
  • Posted on Jul 11, 2009
Anonymous
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Joined: Jul 06, 2009
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Sounds like a main control board problem keeping the freezer fan from working . If no air flow to the top of the freezer , the icemaker will stop working and the ice will begin to melt ( leaking from freezer ) . The coils will start to freeze up due to no air flow across them . If continued for a period of time , the cold air could return thru the return vent located in the bottom of the ref/freezer section and freeze the water tank in the refrig section , causing the no water thru dispensor .

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