I installed the latest Quicktime Player (Version 7.3.0.70) from Apple's website and after I "drag and drop" my .avi file and hit "Convert," I get the message "Quicktime not installed."
I have removed both the Media Converter and Quicktime Player several times using XP "Add/Remove" in the Control Panel and then reinstalled QT first, restarted, and then installed Media Converter and restarted. When I try to convert my .avi file again, I still get the message "Quicktime not installed." What gives? Am I missing something?
1. Download the latest version of QuickTime from the link below then install it.
http://www.apple.com/quicktime/download/
2. Close other programs on the computer to ensure the computer is not over loaded.
To troubleshot,please reproduce this issue with our product and send us the zip log files for further analysis.
1. Right-click the shortcut for the program, and select Properties>Find Target or Open File Location, this will direct you to the installation folder of the program.
2. Find a folder named "log" and send all the files in the folder to QuickTime team.
BTW, it seems that sometimes QuickTime Player can't open MP4 according to users' feedback. Is that the case? If yes, check this guide on how to fix it when you meet issue of QuickTime can't play MP4
Restart your computer and retry
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Same as him/her.
i have the same problem
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