My MotoE mobile phone is hanged and not getting switched off.
Ak Mehra
Long press power and volume down button.
You can go to
Mark
Motorola Support My Moto and then click Support and then Repair centres if you need assistance.
SOURCE: mobile hangs
there is a problem with the phone........ better yet to have it check to where you purchase the phone and if it is still covered by the warrant your store can replace it or if you have insurance better yet buy a new one..
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