Do i need a cleaner and antivirus or does it have one installed
First to get rid of any virus consider running Combofix.exe first witch you can get from www.bleepingcomputers.com.
Have use this for many years and has proven very very effective. From xp to winodws 8.1
Next Always run at least two anti-spyware programs as to clean you computer, including the browsers.
Next run ccleaner.exe, you can get this from majorgeeks.com , to clean up the trash left behind.
Then either update your anti-virus or install a anti-virus. You can see some of them and have them INSTALLED over at www.ninite.com
If you unable to do any of this because it is too infected then use a live boot cd like Hirams live boot cd to clean you computer.
Good Luck.
Get Avast FREE antivirus
Avast 2015 ya est aqu es gratis
CCleaner Free is quite good:
https://www.piriform.com/ccleaner/download
Install Malwarebytes antimalware Free
Thank you for downloading Malwarebytes Anti Malware
Possible that PC is hanging up as there is fault on the OS ( operating system) . So open the internet options in the browser and clean all the cookies, temporary internet files, defragment the drives and RESTORE the PC to an earlier set date.
You can use a registry cleaner like Advanced system care. Download from the site and check you system for corrupt files. Also use a good antivirus software which is active to keep your system performing without an attack on the OS. Remove all unnecessary programs installed which you do not use all the time and clean up the drives. This will free up the space and make your system faster.
If there is no response but the PC tends to work slower and occasionally hanging when a program is being executed then you might have to install the OS once again. Install the OS and then an antivirus before the drivers of the PC is installed.
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