Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:
1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. If self-grinding your coffee beans, ensure you are using the correct grind setting for an automatic drip coffee maker. (See instruction manual for coffee maker and/or grinder.)
3. Do not overfill tank with water. Use the marks on the side of the reservoir rather than those defined by another measuring method. This is because a "cup" in a coffee carafe is defined as 6 oz, not 8 oz, and in some cases as little as 5 oz as a cup. (See your owner's manual.)
4. Make certain the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. Clean your machine with vinegar or as instructed by your owner's manual at least three times per year, more if your water supply is hard (prone to leaving water rings). A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew a pot of coffee, to produce "off" tasting coffee, or to clog and overrun the filter basket.
9. Ensure that the coffee machine is sitting level on the counter.
Why don't you take it where you bought it and ask them why it overflows. Or maybe replace it with a new one.
Hope this link can help you find a new one.
http://www.coffeemakerwizard.com/
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