When i turn the camera power on it gives a crimson color screen and says for just one second:
Camera has experienced an error
000000018-4489-957-000
please reset your camera
I don't know how to reset the camera. Can you tell me how?
Thanks so much.
Dave
Just gently smack it a couple of times. I swear, it soounds strange but it works!!
I just got the same prob after 14 months HP SUCKS!
i got the same error and slammed it face down on my desk ... turned it on and it worked.......now how much longer it will work, i dont know
I thought all of you were from outer-space when I saw you referencing "hitting the camera on a leg or desk", but I take it all back. It worked when nothing else would! Now I think I should be looking for a new camera. I don't know how many traumatic thumps this thing can take. THX.
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You guys are amazing i cant believe it it totally works just smack it against your leg and it magically will start like normal and not auto shut off after a sec just slap slap slap against your leg and it will work
ps the reset button doesn't fix the issue
Unbelievable. I too was skeptical about the smack against the leg. The reset button did not work and neither did removing the batteries. I thought, well it is broke may as well try the smack against the leg. I smacked it one good time on my leg, hit the power button and it is working great again. THANKS!!!!!!!!!!!!!!
Hello dudes, i dropped my camera and got that same message. I luckily found this website and I smacked my camera again and it turned on. I started laughing and noone at works can believe it. Oh well it worked.
Wowo, i have had this camera sittin on my desk for almost a year cause my warrent ran out and they wouldnt replace it with the error message. just for the hell of it i looked the problem up and to my amazment found this website with the same problems, and tried gently smaking against my leg but didnt work, got pissed and slammed it shutter side down on my desk and BINGO, damn think started right up.......thanks guys
Hey guy I ALSO have a HP R727. and with the SAME problem..
until tonight i try what most of you guys did, which is to hit it very softly and IT WORKED! I regret buying this cam =( but i guess i'll keep on using till its definitely breaks into pieces.
THANKS so much for your help guys....
Generally not a good sign, as the red screen indicates a hardware error.
You can force a reset by removing the battery, then reinstall it and try to turn it on.
Try http://www.precisioncamera.com/ for camera repairs.
Thanks. I smacked it! It works and ask for the date set-up.
I had my camera for years now and just today experienced the same problem so went online and low-and-behold came across this awesome site. i followed the smacking-on-the-knee with lens-side-down suggestions and SURE ENOUGH my camera has returned to life!! thanks everyone!
So when all else fails smack the camera and it will turn on.....LOL.....Hard to believe but it worked like a charm....Just proves even camera's need to be smacked around when their acting up!!!!
I had that happen to me today. Tried everything to no avail. I came online for troubleshooting techniques and read the one about slapping the camera real hard a few times. Unbelievable as it was, it actually worked. My camera is operating great again.
OMG this is the most HILARIOUS solution to this weird annoying problem... I JUST HIT MY camera against my leg and then it came on and was reset....WHALA... THANKS to all of you!! Great camera first time I had a problem of any kind. Amazing fix!
OMG!!! We just followed the "What do I have to lose?" approach, smacked the camera battery side down, and it reset and turned back on.... this after 2 days of trying to reach and see the reset button. It works~~~ try it
OMG I have had the error on my camera for 5 days now trying everything every one has suggested. I read today to just smack it. So I think Why not. It's not working I can't break it any more than it is right. Well I smacked the darn thing and poof.... it comes on asking me for the date and time. Oh thank you FixYa ..
Hahah! i can't believe this! i have the same camera, and a couple of days ago it started manking that deadly error screen and turned off whenever i tried to turn it on.
my roomie told me to look up the problem on the internet, and when i found this page i just started laughing 'cause i was thinking, that it would never work..
but then i tried to hit it against my knee.. then turned it on.. the error screen was gone, but it stil didn't work.. then i tried to hit it again with my knuckles, and when i turned it on it worked!
oh my god. :D me and my roomie were laughing so hard. thanks!
- C.
Slapping the camera works -- the reset button does not. Go figure!!!?!!
Lmao!! i had that same problem with the red screen and the message saying there was an error and to reset the camera. I borrowed the camera from my mom and so i was freaking out. i tried resetting it and that didnt work. and so i read on here about just hitting it, so i hit it like 4 times on my hand and it ACTUALLY WORKED!!! Awesome!
All i really did,was hit it against my leg acouple of times and it started to work
good luck
I had the same problem. Just hit (not to hard) several times the camera and it will restart !!
Même problème. Frappez plusieurs fois l'appareil (pas trop fort) et ça repart :).
Camera can be reset using the pi hole after you slode open the base where you have the memory card.. But this does not solve the problem. What is interesting is, that I had the same problem when I bought a new one about a year back within the first 5 days. I returned it to the store for a new one (same model) which worked for about 6 months, and ever since been giving the exact same error..!! I agree with another post here is that HP maybe good for orinters but should stay away from cameras .... (I've heard horror stories about their PC too)..
Wahnsinn, ich glaub ich spinn, das funktioniert. Wir lieben die Kamera, ich versuchte zu reseten, nichts halb ausser.... Hit
Danke
Anyone have any clue what to do if the slapping thing doesn't work? I 'm still getting this same message and it turns off. :(
HAHAHAHAHAHAA..... IT WORKEDDD!!! who says brutal (ok not soo brutal) doesn't work??!!
Wow, can't believe it worked
OMG it works, thanks so much, it could sound crazy BUT it WORKS!!!
It worked!!! I tapped the camera so the shutter closed and now it works! Thanks
I HAD SAME PROBLEME MY CAMERA IS OUT OF WARRANTY .NO ONE CAN FIXE IT HP DONT HAVE CUSTOMER SERVICE FOR REPARING JUSTE IF YOU ARE IN WARRANTY THEY CAN CHANGE IT ONLY !!!!!!!!!!!!!!!!!!!
Hi, i've got the same problem, try to reset but nothi ng works, finally, i try to hit it on my legs... and it restart ;)
SOURCE: hp photosmart R727 reset problem
The reset button is located next to the battery release tap. Here is a picture (sorry for the lousy quality, it was taken with a ten dollar web cam.)
SOURCE: Photosmart R727.Camera has experienced an error
Two ways: 1. Go into the menu and find "reset"...follow the on-screen instructions. 2..Remove the card and battery...press all the buttons...leave it alone for 20 minutes...insert the card and then the battery...turn it on.
mentioned in jimg's suggestion 3,622 views
Usually answered in minutes!
I bought this camera 14 months ago. I have had issues with it locking up which is annoying. Then one day I got a red screen and a 000000018-4489-957-000 error message. After researching, contacting HP and visiting discussion boards, I discovered it was a hardware problem. The long and the short of it is, once the hardware fails, the camera is done! It will cost you around $150+ to fix it and HP thinks you should pay that after spending $250+ for the camera. Of course HP believes that 14 months is a reasonable amount of time to not make them liable for the junk they are manufacturing in China. It is clearly a manufacturing defect! Search the message boards and you will read about the frustrations of others with the hardware failure problem. Don't waste your money on the Photosmart line of products. I am going to stick with the traditional photo equipment manufacturers in the future.
*****DON'T WASTE YOUR MONEY ON THE PHOTOSMART LINE OF PRODUCTS.*****
We have the same error on our camera, R727. Bought the camera in Aug. '06, last used 12/31/07. Tried to use it after the new year and got the error. Called HP and they said it's a hardware problem. Have it under extended warranty with Best Buy, so took it in to them. Whomever they contract with claim they can't fix due to some other "mysterious" problem. We couldn't find any info about how to "reset" the camera. Please share your solutions as we will seemingly be stuck with a busted $200+ camera and good for nothing warranty. Thanks!
when i turn the camera power on it gives a crimson color screen and says for just one second:
Camera has experienced an error
000000018-4489-957-000
please reset your camera
Camera gets same error message.Also called HP twice and got the same run a round.I was told by tech. that he had never had a call regarding this type of error on the R727, Camera can't be fixed,out of warranty etc. It was purchased Dec 2006 and last used Dec 2007.So basically I am stuck with a useless camera. Tried resetting to no avail.I will never purchase a HP camera again. My sister has the same camera,I hope she doesn't have the same thing happen to her.
Okay so what I did what take the battery out and the memory card, and pressed the reset button for 10 sec. I turned the camera on then nothing, but I did notice that the shutter was still open. So I quickly snapped the camera corner closest to the lens in my hand to try to shut the lens. Once I did that and the lens was close I was able to turn the camera on, and it works!
Yeah same shits happening to me and its been 3 months
I had the same problem, and I just did what the girl down said "just gently smack a couple of time" and amazing... It works now! so try to do it if you have the same problem with your camera.
If your lens is stuck open, smack the camera a few times as you are turning it on and it should fix the problem. Worked for me. Hooray!! The internet is a wonderful place!
I was getting the same error code as mentioned by others and HP support told me I had an internal hardware problem and the camera needed to be replaced, which bummed me out since I liked my camera. We found this website and a solution to the problem.
I had the same issue with the camera ! Tried everything, I thought. But then I read the message about smacking the camera on hte corner to get the shutter to shut, I did it, turned it on and BINGO! Works again!
Super Cool... Thanks, the smack trick worked.
Big Smile, Peter
had the same problem, my bf refused to hit it so i looked up the instructions on how to reset it on hp.com. that still didn't worked so i smacked it a couple of times and it worked!
the smacking thing was genius! thanks a lot...
i have the same problem error code 00000018-4489-957-000 red screen camera has been hardly used whats up
I had the same issue with the camera error screen. I read alot of your posts and thought you guys were seriously crazy ... but what else was there to lose. Camera wouldn't work - so I smacked it a few times, plugged in the charger and it worked! Something does seem fishy about this solution. I mean to fix a camera, you have to smack it. Way to go HP!!! I wouldn't necessaryly recommend it - but if it is your last resort, give it a shot.
I had the same problem, did the gentle smack and it works now :)
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Please I have this camera R727 and a few days ago suddenly whenI turned on, I had information on the display the CARD HAS WRONG FORMAT, and I was looking onthe internet what is going on and I fund out if I do this all my pictures aregone, I did any way but didn’t worked and I tried to use new SD card and I haveexactly same problem. Did I do something by putting maybe wrong side of the SDcard or something is with camera. But camera works just fine with out SD card.Any idea what I can do to fixed this.
Thanks a lot
I had the exact same problem and to my amazement, the gentle "smacking" absolutely worked. Camera is working again, but looking to buy a non-HP camera asap! Maybe this is why HP stopped making cameras. Not a very reliable investment. Too bad HP just lost another customer.
Same problem -- same smack -- it works
thanks
A
Same problem "Camera has experienced an error 000000018-4489-957-000 please reset your camera "
Resetting per hp website instructions didn't work - neither did the gentle smack UNTIL I plugged the recharger into it. Voila!
I had the same problem and it's fixed now with the "gentle" smack. Thank you very much! This is the only problem I've ever had with this camera and I still like it. Hope the smack works the next time.....
Same problem. The error message isn't there long enough to really read. Says to reset the camera, which I don't know how to do.
Oddly enough, I gave it a couple smacks after reading it here. It seems to be working now. *hoping it keeps working*
Seriously ... I've had the same problem with that error message, my camera has been sitting in the box for months. I thought I'd check this site just for the heck of it, smacked it against my leg - and it turned right on.
Unbelievable.
Can't believe that smacking the camera actually worked...WOW!
ERROR 00000018 4489 579
LOL! This is hilarious, but not a good pratical resolution. However, it worked! Thanks. Very interesting.
That's great! This has happened to me twice now. The first time I was able to reset it (stick a paper clip in the little tiny hole by the battery). THis time it wouldn't work. I found this website, and slammed it against my leg thinking I had nothing to lose, and it turned right on! Thanks everyone!
LOL...i just logged on to this website because i was having the same problem with my camera. my husband thought i was crazy when i told him to "hit the camera" a few times...but he finally gave in and it work!!! so if your camera won't turn on...do like the rest of us and just hit the camera a few times against your leg or hit it with your hand a few times and it will work :o)...LOL
I had the same exact problem, with the "Red sreen of death" with the reset message. I tried the taking the battery out several times and pushing the reset button. When none of those solutions worked, I took the "what do I have to lose?" approach. The first time I smacked the camera lens side down on my leg. Nothing happened. Next I smacked the camera battery cover side down and "whalla!" The camera turned on and asked me to confirm the date and time.
I have had this camera for fivre years and have not had a problem until now. I am very happy with the camera and amazed by the battery life to this day.
when i turn the camera power on it gives a crimson color screen and says for just one second: Camera has experienced an error 000000018-4489-957-000 please reset your camera I don't know how to reset the camera. Can you tell me how?Thanks so much.rogann
I can't believe it.....the smack on the bottom of the camera actually worked!! i was going crazy trying to fix the error message then came upon this post. Thank you to whoever suggested it!
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