The take-up lever keeps pulling the thread from the bottom instead from the spool. how do I fix this?
Did you remember to run the thread through the thread tensioner before threading the take-up lever? If so, it could be your tensioner is too tight and not allowing the thread to pull from the thread spool. If so, you might try cleaning it--loosen the thread tensioner all the way and then pull thick cotton thread (like crochet thread) down through the tensioner (do NOT pull up). It may have some gunk or lint stuck that is not allowing the sewing thread to flow freely.
Also, make sure that you raise the presser foot of your machine BEFORE you thread the top thread. That releases the tensioner and allows the thread to seat properly.
Then be sure to pull about 6 inches of thread through the needle's eye before beginning to sew. It also helps to bring the bobbin thread to the top before beginning to sew, and gently hold the two thread tails when you take your first stitch.
https://www.youtube.com/watch?v=KDERq4I7l-Q
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Are you sure that you have it threaded properly and that the tension is correct?
Owner's manual trouble shooting "usually" quite clear. No owner's manual? try manualslib.com
Always have the presser foot in the UP position when threading the machine. This opens the tension disc to allow the thread to nestle inside the assembly.
Make sure the thread passes through the take up lever
Make sure you inserted the thread in every thread guide
I always recommend a sharp needle. You may not notice any slight bends, burrs or dullness in the needle which would throw off the timing and the stitch quality.
SPOOL CAP - If you have a horizontal spool pin a spool cap is very important. Its also very important the spool cap covers the end of the spool of thread but make sure its not too big or it will throw off the thread tension.
TOP TENSION DIAL - The setting should be between 3 and 5 on most machines.
The best way to know if you threaded the tension assembly correctly is to put the presser foot in the DOWN position. Now take the thread from the right of the tension assembly and pull. Is there tension on the thread or does it pull out very easily? If it pulls out easily you threaded it incorrectly. Try it again
also check under the needle plate for lint
and in the bobbin case area for lint or loose threads
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