When I push functions button and enter 981 I receive a message "Inactive Feature" How do I activate this feature?
Feature 981 give you 'inactive feature'. This means there is no communication to the voice mail. Sometimes a quick fix to this would be unplugging the power from the voice mail unit and plugging it back in after a few minutes. If it works the voicemail may take 5-10 min. to come back.
Hi. Inactive feature often means that there's a problem with your connection to the call pilot. Do you have lights on your call pilot? Did you assign a mailbox to the extension you're working on? Did you remember to connect the call pilot to a station port?
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