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Ray Head Posted on Jun 08, 2015
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A few of our rooms has the voicemail light blinking. There is not a voicemail waiting and can not be cleared from the front desk or from the room.

Any ideas how to clear the message waiting when there is not a message? new phones have been put in the rooms and still have the blinking light.

  • Ray Head
    Ray Head Jun 08, 2015

    This is a Mitel superconsole 1000

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1 Answer

David Payne

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  • Lands Phones Master 14,162 Answers
  • Posted on Jun 08, 2015
David Payne
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Message Waiting Indicator Your phone's message waiting indicator is either a light or special tone that alerts you when you have voice mail.

Occasionally, the message waiting indicator may be out of sync with your mailbox. In that case, the indicator light or tone is ON but there are no messages waiting, or the indicator light or tone is OFF when there are new messages waiting.

To get the message indicator back in sync

  1. Save or delete all new messages
  2. Hang up.
  3. If the message indicator does not go out or stop within a few minutes, there may be a problem, and you should contact Verizon.
  4. If the message indicator does go out or stop, call your own number and leave a message
  5. Hang up and wait
  6. If the indicator light or tone does not come on within a few minutes, there may be a problem, and you should contact the vender.

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I had the same problem. Once I read the owners manual I found the charge light blinks to indicate that you have voicemail waiting to be retrieved via telecom provider. Much to my surprise I have a voicemail account I never requested.

Another mystery solved - I now know why I missed so many messages.
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