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Anonymous Posted on Jun 08, 2015

I replaced all of the ink cassettes with Hp but the printer will not pick up the paper and print.

Can it be fixed? I am working on a claim presently.

  • Anonymous Jun 15, 2015

    Thanks, amazingly it worked after manipulating the plastic wheels in the back! Awesome!

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Ian Summerfield

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  • Posted on Jun 08, 2015
Ian Summerfield
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Remove the paper draw,then open the back panel [should just flip open] check for jammed paper,reload paper draw with at least 1/4 inch of new paper,put back in,and retry printing.If theres still a problem,the printer usually tells you.Recheck yr printing settings

Testimonial: "Amazingly, after I opened up the back and manipulated the plastic wheels and pushed print it worked. Thank you!"

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