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dora k Posted on Jun 07, 2015
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General electric psg27 nhsacbb can not keep the set temperature in both fresh food and freezer compartments

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Old Gear

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  • Expert 167 Answers
  • Posted on Jun 07, 2015
Old Gear
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  • Thermostat (temp controller) may have failed
  • Coils underneath or on back (depending on fridge) may be covered in dust and need cleaning
  • Door might not be sealing tight when you close it.
  • Fan inside the box may need to be replaced
  • Contents of the fridge may be blocking the cold-air vents

  • Sakis Koukoulis
    Sakis Koukoulis Jun 07, 2015

    Thanks for the answer. I've checked door sealing and it's ok. Contents in the fridge do not block air vents. I'm not much into tech stuff. What could I do to check and clean the coil? Concerning the fan or the temp controller should I assume that I need help from a technician or is it something simple?

  • Old Gear Jun 08, 2015

    I checked your user's manual and it appears there are no user-accessible coils, so cross that one off your list (FYI: on other fridges you would open the doors, pull off the bottom trim, and the coils would be under the fridge in plain sight; OR you would pull out the fridge and look at the back.)

    One thing you might try: unplug the box from power, wait a minute, and plug it back in. It could be in "showroom mode," and this would reset it to operation mode. This is unlikely, but worth a try.

    On the fan: can you hear fan noise often? If so, it's probably OK. If not, the fan is dead. You could replace it yourself -- go to GE's website and check out replacement parts. They have diagrams of every part of the unit that show you where such things as the fan are.

    However, William Darter (below) has a point. You could have a bad defrost heater. It's more likely than a temp controller. Have you noticed a lot of fan noise recently, running for long period of time? That's a sign.

    If so, empty the freezer, take out the shelves. You'll see a panel on the back wall. Remove a couple of screws at the top and remove the panel. There should be coils behind it. If they're covered with frost/ice, that's the problem. 90% of the time this condition is caused by a faulty heater. It's held in place by a couple of screws. Replace it. It's an inexpensive part.

    If that doesn't work, 10% of the time the problem is caused by a bad logic (computer) board in the fridge. This is a major cost -- $300 or so for the part -- and a job you should not do yourself. The expected service life on both of these parts is about 8 years.

    I hope this helps. Good luck.

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5 Related Answers

Anonymous

  • 481 Answers
  • Posted on Jul 06, 2008

SOURCE: kg34na90gb fridge freezer - fridge

turn the freezer up to highest setting and set the refrigerator control to about half way. this will block some of the airflow into the refrigerator.

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Anonymous

  • 531 Answers
  • Posted on Apr 01, 2009

SOURCE: Amana BRF20 - freezing in fresh food drawers

check your door not closing stay (ajar)

Anonymous

  • 398 Answers
  • Posted on Jul 25, 2009

SOURCE: freezer is not freezing,fresh food is not cold

you have a bad defrost timer or a heatting element.mif there is ice on the rear wall you will have to empty it and remove all shelves, pull the cover and you will see the heating element. it will be in a glass tube. you can see if its burned into, look for blackness inside the glass tube. when you install the new one be sure to put it so water wont run inside the tube, or it will burn out right away. good luck you can do this sawdust46

Anonymous

  • 56 Answers
  • Posted on Feb 09, 2011

SOURCE: the freezer temperature is too high.

I've made a mistake before with thinking that I was setting the adjustment correctly on a refrigerator before, sometimes those dials are hard to read if there is a graphic scale, or symbols etc. Instead of numbers with the highest number being the coldest setting. Anyway make sure the temp setting is set correctly, these are found in the refrigerator side.(yes even for the freezer, so it does'nt freeze up) I adjust mine all of the time, things only need to be so cold right.(helps my elect bill) Make sure those special compartments have clear air passages to them. best regards.

Anonymous

  • 125 Answers
  • Posted on Apr 06, 2011

SOURCE: I have a Matag Refrigerator

Defrost the unit. The fridge section cannot cool if the freezer is iced over since the fridge gets its cold from the freezer. If you don't have a second fridge use a hair dryer to speed the defrost.

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Related Questions:

0helpful
1answer

How do I reduce the freezer temperature

Locate the the thermostat - usually located in the fresh food compartment (if a refrigerator). Make small adjustments of about 1/8 of the dial's travel at a time - and check the change after 24 hours. Be sure to check both the freezer AND fresh food compartment to prevent temperature from dropping to low for fresh food. Best results are obtained by using a thermometer put in a glass of water in the fresh food area and another thermometer left in the freezer. Most manufacturers suggest a freezer temperature not greater than 0°F and fresh food 35°F to 40°F. If you need specific help with this - please include the make AND complete model number of your freezer.
Oct 23, 2015 • Freezers
1helpful
2answers

Westinghouse RJ532, 530 Litre, Frost Free Fridge/Freezer keeps stopping - if we move the little red dial in the fridge under the air temperature control it starts up again, goes for awhile and then stops....

If the refrigerator was tipped on back or side, even part way, it has to wit upright at least overnight, because of the freon flowing upward.
If you just moved in and it has been sitting and unplugged, then it may be low on freon.

Here are some tips


If you open the fresh food compartment of your fridge (the non-freezer compartment), you will most likely see two different controls. One refers to the refrigerator temperature and the other refers to the freezer. Different manufacturers use different wording, but the idea is the same.
The first thing you need to know in order to understand what these controls really do is that all the cold air in the entire refrigerator is made in the freezer compartment. A portion of that cold air is then blown into the fresh food compartment. How much cold air gets blown in is controlled by the "freezer" control, which is really just an air baffle that opens or closed to let more or less air into the fresh food compartment. The "refrigerator" control is actually a thermostat that feels the temperature inside the fresh food compartment and turns the compressor on and off according to the temperature that the thermostat feels.
Let’s run through an example. Suppose you decide that your ice cream isn’t hard enough. You adjust the "freezer" control to make your freezer colder. What you’re actually doing is restricting the amount of cold air that gets blown from the freezer into the fresh food compartment and so keeping more of the cold air in the freezer. As a result, the freezer will get colder but also the fresh food compartment will tend to get warmer because its cold air supply has been diminished. The "refrigerator" control (the thermostat) will feel this increase in temperature inside the fresh food compartment and will keep the compressor running longer in order to maintain the temperature setting on the "refrigerator" control. So, you can see that any change you make to one control will affect the other.
Many people then wonder, "Well, how do I know what the correct setting on the controls should be?" Since the temperature inside a refrigerator will vary according to lots of external factors such as frequency and duration of door openings, it is impossible to say where your controls should be set all the time in order to maintain a desired temperature in the freezer and fresh food compartments without knowing the actual temperature inside both compartments. For this reason, you should place two thermometers in your refrigerator: one in the fresh food compartment (the big one) and the other in your freezer. The controls should then be adjusted to achieve -10 to +10ºF in the freezer and between 36 and 38ºF in the fresh food compartment.
Keep in mind, too, that it takes 24 hours for any change in the controls to work through the system and reach steady state so don’t look for instantaneous changes in temperature when you make control setting changes. Knowing the actual temperature inside your refrigerator compartments is also a great way to save money on your power bill since you can adjust the controls to avoid running your compressor longer than needed to keep your food cold.
0helpful
1answer

How to set temperature on a general electric

Copied from ehow.com

Instructions
    • 1 Open the fresh food compartment and locate the two temperature control dials. Each dial is labeled for the compartment that it controls.
    • 2 Rotate the dial to increase the temperature setting by one to lower the temperature of the compartment. Rotate the dial to decrease the temperature setting by one to raise the temperature of the compartment.
    • 3 Wait 12 hours to allow the temperature in the compartment to stabilize before increasing or decreasing the temperature further.


Read more : http://www.ehow.com/how_8772966_adjust-temperature-controls-ge-refrigerator.html
0helpful
2answers

Freezer turns of in cold weather

Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.

Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.

If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.

Good luck!
0helpful
1answer

I have just purchased the above unit and has been plugged in now for 24hrs with no food, the high humidity warning sign Is illuminated constantly Is this correct?? Also I have yet to witness the operation...

You didn't include a manufacturer or model, so I can only offer general help with your problem. If you choose to provide this info later, you may get better, more specific help. The freezer compartment contains the cooling coil for the freezer and fresh food compartments. This fan in many fridges are not visible - but yours may be. Yours may also have circulation fans specifically for moving air around the fresh food compartment.

Generally, the coil is located in a protected area of the freezer (behind the back panel). The fan is arranged to pull air from the freezer floor through the coil to be cooled and blown out the top of the freezer compartment. Openings between the freezer and fresh food compartment allows a portion of the cold air to be blown into the fresh food compartment.

The first thing to do is to see what the temperatures are in both compartments. The fresh food should be about 36 degrees and freezer -10 to 0 degrees Fahrenheit. Place a glass thermometer (capable of displaying 32 degrees and up) in a glass filled with cold tap water, and place in the fresh food compartment. Place another thermometer in the freezer (capable of reading -10 and up). You can also use thermometers designed for fridge / freezer temperatures if you wish.

If there is nothing in the fridge and the door remains shut, the temperature should be seen in an hour or so. If the temperature range is obtainable, it is not likely that there is a humid condition INSIDE the fridge. You may have moisture collecting on the OUTSIDE of the fridge near doors, etc. If so, locate a humidity switch and turn it on. Many manufacturers provide this switch to turn on electric heaters in the outer part of the fridge cabinet where moisture tends to form in humid climates. These heaters operate to evaporate the moisture on the cabinet and usually come on when the freezer defrost circuit is on.

I hope this helps and good luck!
0helpful
1answer

Temperature does not go below 59 deg. refrigerator side.

Auto Damper models, The Auto Damper model refrigerator has
two controls and both have capillary sensing.
The Auto Damper controls the fresh
food temperature and the Freezer Temperature
Control guides the freezer temperature.
The fresh food compartment temperature
is maintained by a damper assembly located
at the back of the temperature control
housing. Changes in air temperature
cause the damper door to open and close.
A control rod and gear connect the fresh
food control knob to the damper control.
Turning the fresh food control knob to the
COLDEST position increases the flow of
freezer air into the fresh food section. The
freezer compartment temperature control
warms at a faster rate and cools at a slower
rate, increasing the compressor run time
necessary to maintain a satisfied freezer
temperature control.
Turning the fresh food control knob to a
WARMER setting decreases the flow of
chilled air into the fresh food section. The
freezer compartment temperature control
warms at a slower rate and cools at a faster
rate, decreasing the compressor run time
necessary to maintain a satisfied freezer
temperature control.
It is ver possible that the auto damper has failed and will need to be cosidered as a likely cause. Part Number Click here=> 61005971 or 1005641 Auto damper control assembly here is the Service manual=> MSD2756G Instructions can be foun on pages 38 and 39 in your manual.If need you may contact me here on Fixya or my Forum=> Appliance 911 My contact information is located above the Fixya Ad on my blog here=> Sea Breeze Appliance Parts and Technical Services, www.pcappliancerepair.com

1helpful
1answer

Side-by-Side: Refrigerator will not maintain temp below 50 Deg. Freezer works fine - where is the problem? Model Number MSD2757AE

Your problem may be with:

* the "damper control assembly", which is located in the upper left side of the fresh food compartment. This control regulates the amount of cold air originating from the freezer compartment that enters the fresh food compartment.
* there may be an issue with the "fresh food temperature control assembly"

Check the temperature settings in the fresh food compartment (should be located up front). I recommend the "one-half way mark" for both freezer and fresh food compartments.

Contact an appliance service company.
0helpful
1answer

Freezer extremly cold, some frost on items. The fridge is also too cold, freezing food in the bottom crisper bin. Kenmore Elite side by side model # 5320902. We have the temperatures set higher to...

The compressor is cycled on/off by the fresh food temperature setting. The freezer setting controls a panel, or door if you will, that allows cold air to be blown into the freezer.

Since both compartments are getting too cold, the most likely culprit is the fresh food thermostat control, since it controls the compressor cycle. Try setting it to a higher setting, even if it's above normal. Use a manual thermometer to check the temperature of the fresh food compartment and compare it to the control setting. The readings should be the same or very nearly the same.

I assume your refrigerator is controlled by a solid state controller (i.e. a printed circuit board). Some of these allow for calibration of the thermostat to coincide with the actual temperature of the fresh food compartment. That would most likely have to be done by a service technician unless you have expertise in the field.

If calibration is not an option, if you can live with the thermostat setting not reflecting the actual temperature, a free fix is to simply set it higher than you actually want it to be, recognizing that the actual temperature is 'X' degrees lower than the thermostat setting.

The freezer compartment temperature will be similarly affected, and can be controlled by the freezer temp setting, which is actually nothing more than setting the position of the panel which allows or restricts air from being blown into the fresh food compartment from the freezer. Again, the compressor is cycled on and off by the thermostat in the FRESH FOOD compartment which gets its cold air from the freezer compartment.
1helpful
1answer

Refrig not cooling

Either the fan that blows cold air from the freezer compartment to the fresh food compartment is burned out or the door/flap that seperates the compartments is stuck or the linkage connecting it to the fresh food temperature dial is stuck or broken.

The evaporator coils are in the freezer compartment and air is blown from the freezer compartment to cool the fresh food compartment. For some reason, air is not moving to fresh food compartment.

If the fan is running, it could be something as simple as Ice blocking to door between the freezer and fresh food compartment. I know modern refrigerators are self-defrosting, but that's only the evaporator coils, which are defrosted by a timer and a heater.

Ice can form on passageways inside the refrigerator, like the exit of the ice maker and in this case, on the door and 'tunnel' between the freezer and fresh food compartment. It's free, and doesn't take a lot of time, so try completely defrosting the unit before doing anything else.

BE SURE to keep the doors open, as odors can form as particles of food are allowed to defrost that may have been frozen in an ice pack for months or even years. Clean the interior of the refrigerator while you have everything out and reset the controls to normal settings.

If this doesn't help, there may be a mechanical problem with the air transfer control flap/door that will need to be fixed.

Hope this helps.
0helpful
1answer
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