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You need to check the connection of the lead that carries the audio from the DSS to the amp, move it to one of the other channels ie vcr and see if it can be heard when set to and switched to vcr. Then we know if we are dealing with the Amp or the source..
Try using a universal remote ($10) at Walmart. Or you can use a DSS receiver remote and program your TV's code into it then use the select or enter button on DSS remote.
first of all, make sure all your connections are secure and threaded all the way in. Next, go to the main menu and press 5 (configuration) and press 1 (search for channels) if this doesn't work, press 4(signal strength meter) and see how strong your signal is. You may just need to re-position your antennae. If all else fails try system reset(number 5) and repeat search for channels. I've had similiar experiences with mine but I have a 62% signal strength and still get 20-something channels. Hope this helps.
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