Samsung RFG29PHD 28.5 cu. ft. French Door Refrigerator with Spill Proof Glass Shelves, Slide-N-Go Shelves, Power Freeze/Cool Options and External Ice/Water Dispenser Logo
Krystal Garza Posted on May 26, 2015
Answered by a Fixya Expert

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How do I correct an OF error?

Refrigerator and freezer have turned off

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John Mock

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  • Samsung Master 932 Answers
  • Posted on May 26, 2015
John Mock
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Krystal,
This has shown up before on Fixya, so I am providing a link to the previous thread and hopefully that will help you.
There is an OF code on my Samsung Refrigerator Model RFG257AA what does...

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I keep getting the 1E error code on my Samsung Fridge

The "1E" code is an error code that may be displayed on some Samsung refrigerator models. This code indicates that there is a problem with the freezer fan or the freezer fan control board.

If you are getting the 1E code on your refrigerator and the freezer is not freezing properly, there are a few steps you can try to troubleshoot and resolve the issue:

Check the freezer temperature. Make sure that the temperature is set correctly and that the freezer is getting cold enough.

Check the freezer fan. Make sure that the freezer fan is running properly and is not obstructed.

Check the freezer fan control board. The freezer fan control board may be faulty and need to be replaced.

Check the wiring. Make sure that all of the wiring is properly connected and secure.

If you are unable to troubleshoot and resolve the issue on your own, you may need to call a technician for professional assistance. It is recommended to unplug the refrigerator before attempting any repairs to avoid the risk of electric shock.
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Condition = Freezer sensor shorted in freezer display
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Error code SY CE displayed plus lights in refrigerator and freezer not working

I appreciate your post, Carol!

Based off the information you have provided your Frigidaire refrigerator is displaying an error code of "SY CE" and the lights are not working. A "SY CE" error code stands for a communication error at start up. This might be a miscommunication within your refrigerator and I would recommend performing a reset in order to correct the issue. To reset your refrigerator you need to disconnect power from it for roughly ten minutes. If this does not help correct your issue you may need to change your control panel or a wiring harness. In order to properly diagnosis your refrigerator you may need to disassemble it and I would suggest having a professional technician out to do so. This will help you avoid any unnecessary part purchases or personal injury. -Matt

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Good Afternoon Cheryl, I am happy to assist you. Could the error code possibly be SY CE? If so, error code SY CE, commonly refers to a communication error at power up. Let's try resetting the refrigerator by either unplugging it or flipping the household circuit breaker off. It is important to wait roughly ten minutes and then turn on the refrigerator. If resetting the power does not correct the issue, than the unit could possibly be experiencing a communication problem with the control board or a faulty user interface board. In this regard, I would recommend reaching out to an expert technician to ensure the appropriate replacement part is ordered.
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I need to learn how to control the tempature setting

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The temperature controls are located at the top front of the refrigerator or freezer compartments.
The recommended setting should be correct for normal household refrigerator use. The controls are correctly set when milk or juice is as cold as you like and when ice cream is firm.
Wait 24 hours for your refrigerator to completely cool before adding food. If you add food before the refrigerator has completely cooled, your food may spoil.
NOTE: Adjusting the refrigerator and freezer temperature controls to a colder-than-recommended setting will not cool the compartments any faster.
If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.
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Style 2 Turn the freezer control to the word Off. Neither compartment will cool when the freezer is set to Off.

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The Energy Saver option turns off the heater which helps to reduce moisture on the door hinge seal. The refrigerator uses more energy when Energy Saver is off.
Press the control to On to save energy when the environment is less humid.
Press the control to Off when the environment is warm and more humid, or if you notice moisture on the door hinge seal.

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If you need to adjust the temperature in either the refrigerator or freezer compartment.
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For Style 1 control, press the up and down arrow touch pads; for Style 2 controls, turn the dial to adjust the temperature.
Except when starting the refrigerator, do not adjust either control more than one setting at a time.
Wait 24 hours between adjustments for the temperature to stabilize.

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