I have a HP wireless kebyboard & Mouse. The keyboard works fine BUT the mouse does not work at all. I have tried change the battery with no satisfactory outcome.

From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&

The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your

HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to

activate the preinstalled batteries, and then turn on the mouse (A).

You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.

To synchronize them:

Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and

away from interference from other devices.

Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue

activity LED on the wireless receiver illuminates when the synchronization command has been received

and turns off when synchronization is complete.

Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity

LED on the wireless receiver illuminates when the synchronization command has been received and

turns off when synchronization is complete.

If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.

Fr

My first guess is it could be the batteries. Have you tried changing it?

If it still won't work then I suggest reinstalling it.

Thanks for using Fixya!

It is possible the mouse needs new batteries or needs to be charged.

Try replacing the batteries to see if the mouse starts working.

If that does not work then try re-inserting the wireless receiver into a different USB slot.

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Try resyncing the mouse, especially if you just replaced the batteries. Press the sync button on the receiver and then the one on the bottom of the mouse.

Remove the battery of the mouse and install new one and then press connect button from the mouse side and the receiver side also.

try replacing the batteries

Usualy there is a button on the device for it that conect to the pc.After pluging it in and software installed, you have to press this button on this to enable it power on for the mouse to work...

Try replacing the batteries. Wireless mice do funky things when the batteries are low.

Try changing the batteries in the mouse and then press the little sync button of both the mouse and the wireless receiver.

Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud