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I don't know if it's your battery or charger, but Amazon is very good
with customer support. Have you called their customer support?
The number is: 866-216 1072
Try a different battery charger. Maybe you are using a battery charger of a phone. They have the same plug but different Amperage. Usually tablets have more powerful battery charger than phones (2.1A instead of 0.5/1A).
The battery charger that you are currently using seems to have enough power just to keep your tablet alive, but not enough to charge it.
You can check on the data written on the battery charger's body the maximum amperage.
Q: Cannot turn on the device A:You cannot turn on the device when the battery is below the critical level, please charge the battery via the AC charger, then you can try to turn it on again while charging... Tablet FAQ hkc
That symbol usually indicates the battery isn't charged or charging. It could be a connection problem, a charger problem, or a battery problem.
If you have an extra wall charger, try that first as they don't always last forever. Make sure the plug that connects to your tablet looks clean and not corroded.
If it still won't charge, then chances are the battery needs servicing to make sure the connection is OK or the battery just might need to be replaced.
Try a different charger. The tiny wires in charging cables are delicate and break easily. You may have had the tablet connected to the charger and nothing was happening and you ran the battery till it was dead.
Sounds like it does not have enough battery power to stay on. If you have not tried to charge it, you should try that first. If you have, it sounds like it is not getting charged or not holding a charge. Could be bad AC power source, bad charger, bad charger connection or bad battery. Take steps to confirm that each of these are good. If all of these are good, sometimes the tablet can become so discharged that it will not allow itself to charge. When they are in that state, sometimes you can trick them into charging again by repeatedly disconnecting and reconnecting the charger as follows: With charger plugged in to AC power source, connect the charger to the tablet. Pay attention to the screen or LED or whatever indicator your tablet has to let you know it is charging. You may see it momentarily indicate charging, or maybe not at all. Then unplug the charger from the tablet then immediately plug it back in and pay attention for the charge indication again. You may have to do this a bunch of times (like 20) until you see the indication that it is charging. When you do get the indication, stop unplugging and re-plugging and let the tablet charge for 24 hours (to a full charge). This trick doesn't always work. Sometimes the battery or charging circuit or an internal connection is bad and no amount of unplugging/re-plugging will fix a hardware problem.
Hi, quite a few things could be the problem, 1, the battery has died....which can be revived with the proper machine, 2. depending on age, it needs to be replaced, 3. your charging port is faulty and needs to be replaced, 4. the wall plug you use can also be worn out and does not make proper contact.....I would suggest that u rather hand it in to a bona fide technician.....
1. Connect Kindle to a different USB. 2. Verify the charge light at the base of the Kindle is on. 3. Restart
Kindle by pressing Home > Menu > Settings > Menu and select
"Restart." 4. Leave the unit charging for 30 minutes
If the problem persist, contact Kindle for repair options.
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