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This is always due to ice build up. It can take up to a week to defrost with drawers closed. You have to remove the top drawer to defrost the bottom drawer if you want to do it faster. It is a known issue on the Quadrio and is mentioned in two of the articles, Mumsnet and Just Answer. Great looking appliance, but bad design.
you have to keep the white wheels on the rod even or the draw won't close correctly,pull the racks out fully open and even on both sides,you might have to adjust the wheels so both sides are even,i use a marker and mark the wheels,now when you hook the door assy on.you have to make sure the wheels stay in place or when you close the whole unit one side of the door won't close all the wa,it's a little tricky if you never tried to line them up before but if you mark the wheels part numbers 12002497 so both sides stay lined up it will close correctly. http://www.searspartsdirect.com/partsdirect/part-model/Maytag-Parts/Refrigerator-Parts/Model-MFD2560HES/3048/0161000/M0412077/00009?blt=06&prst=0&shdMod=MFD2560HES this is the sears site and will show you a picture of all the parts.hope this helps
It sounds like you either have a drawer that's off track, or something has fallen behind the drawer, not allowing the drawer to close. Empty the freezer, and pull the drawer all the way out. Look behind the basket of the drawer and see if some thing has fallen behind it. If nothing is behind the drawer, then the drawer must be off track. At this point, you'll need to pull the drawer out to the most extended point. Now push the drawer back in about 3-4 inches an **** it open fairly hard. Not hard enough to move the whole refrigerator. Just enough to put the drawer back on track. Hope this helps. : )
Make sure nothing has fallen behind the freezer drawer or is hitting the top of the freezer to prevent it from closing. Also check that the tilt open front is in the closed position. If nothing is blocking the drawer the gear wheels that support it may not be in the right position. See Owners Manual for instructions about removing/reinstalling the drawer. When you get the drawer to close you may have to unplug the power cord for 30+ seconds to get the unit to reset and restart.
I had this problem with my Kenmore bottom freezer drawer also. I found that the problem was I had too much weight at the very front of the drawer. Try reorganizing and moving items, especially heavier items away from the very front. Worked for me.
Okay, I fixed it for now. The design for this bottom freezer drawer is not good. What happened was most likely that my son slammed the door, and it bounced and was slightly open. Overnight, ice started to form all over the compartment, including inside the drawer guides. Some ice was probably obstructing the drawer glide from sliding shut.
What I did, not thinking this was the solution, was to prop chairs against the drawer to close it while I searched for answers on the Internet. In the meantime, some of this ice must have refrozen in the closed position (due to the weight of the chairs). When I went to check it later, I had a little trouble opening the drawer. I gave it a hard yank and some small frost flew off, as I opened the drawer.
It was not easy sliding it due to the frost. I then moved it out and in until it felt smooth, and finally closed the drawer and it stayed in the shut position.
Kids are instructed to close the drawer gently and visually check that it is sealed. There is also an air passage between the refrigerator unit and the freezer so that when you close the double french doors, some air pushed to the freezer section and momentarily pops the drawer open. You should make sure that the drawer closes before leaving the kitchen. If you are on vacation, prop chairs to make sure both the freezer drawer and the french doors stay closed. This is important if you're in an earthquake area as a small tremor could open the doors and you'll get a fire when the lights stay on and burn through the wiring (as others have noted).
If you can pull the freezer drawer out, check to see if there is anything on the floor of the freezer. You can also try reinstalling the drawer. When you take the drawer out make sure that the spring loaded door catches on the sides are facing towards you. That is if it has any.
Check the drawer slides on each side for cracks or a screw that has come loose. The drawer should slide in a groove on each side firmly. Hope this helps. JT
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