Why did my fax machine suddenly stop working?

I believe it's the scanner or at least the scanner light that stopped working.

Hello there, Suggest you confirm the phone line (The one going to the wall...) is plugged into the phone line port labeled -1-Line- and not -2-Ext- 1-Line is the outer most one of the two on the back of the machine.

If it's in the wrong port the device to act in the manner you discribed.

Thumbs Up!
RAy

Fios is the problem. All fax machines are analog devices.

unplug machine, press and hold the "stop/clear" key and while holding key down, plug machine back in and continue to hold the button for 5 seconds. that should take care of problem.

hth,
razors

Ok, here's a check list for you.
SENDING

Check the following:

• Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.



• Make sure that your recipient's fax machine is turned on and working.



• If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.



• If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.
  
  Follow these steps to turn off the ECM setting:
  
  
  1. Press Setup.
  
  
  
  2. Select Fax Settings, then press OK. You see this screen:
  
  
  
  
  
  3. Select Communication, then press OK.
  
  
  
  4. Press and select ECM. Then press and set it to Off.
  
  
  
  5. Press OK.

RECEIVING


Try the following if you can't receive a fax:

• Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.



• To receive faxes automatically, make sure the Auto Answer light is turned on. To turn it on, press the Auto Answer/Space button.
  
  
  
  



• Make sure paper is loaded.



• If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.



• If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.
  
  Follow these steps to turn off the ECM setting:
  
  
  1. Press Setup.
  
  
  
  2. Select Fax Settings, then press OK. You see this screen:
  
  
  
  
  
  3. Select Communication then press OK.
  
  
  
  4. Press and select ECM. Then press and set it to Off.
  
  
  
  5. Press OK.

If the dial tone sounds NOISY or SCRATCHY there probably is a phone line problem. Try changing the phone cord first. Are you using DSL phone service?

You have a very reliable fax machine.

Hello,
I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.

Plug a phone into that line and see what happens. Let me know what happens. Plug the phone into the line that goes into the fax machine. Make sure it works and is clear. No static or noise.

If you have had a power outage or spike, it may have reset to factory settings.You have to go into you menue and find the fax settings mode. Go to the receive,make sure it is set to auto.If not you may have a tx/rx board problem.

When i am trying to fax a document it is saying that the memory is full. But when i go to the menu and to fax memory it is saying empty. How to solve this problem