I have Sony snaplab up cr10l photo print I load s new roll of photo paper and it say I have a paper jam or broken ribbon but I don't

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Happend twice to me. What sometimes happens is that the paper roll was not changed at the time the ink was. Therefore the paper roll was allowed to remain in the printer until the very last sheet. On the last sheet there is a sticker that says paper out. (stupid idea) This sticker makes the last sheet of paper too thick to fit through the last paper guide / feed. Because of this, the ink film breaks and that specific error message is displayed until that last piece of 4x6 is pulled from the paper feed. Clear that out, and all is good.. Change the paper every time u change the ink.

Happend twice to me. What sometimes happens is that the paper roll was not changed at the time the ink was. Therefore the paper roll was allowed to remain in the printer until the very last sheet. On the last sheet there is a sticker that says paper out. (stupid idea) This sticker makes the last sheet of paper too thick to fit through the last paper guide / feed. Because of this, the ink film breaks and that specific error message is displayed until that last piece of 4x6 is pulled from the inside top paper feed. Clear that out, and all is good.. Change the paper every time u change the ink.
You must open up the front where the roll goes. Lay the printer back, and look up top where the paper ejects. you should see some of the paper in the feed. Pull that out with a tweezers.

Beware. I sent my printer to Sony and they tried to get me for a new cutter and thermal head. Close to $500. I then realized the problem because it happened on another unit I own. I told them to ship it back unrepaired and I fixed it myself.
Hope this helps

Most likely a problem with the printer

Could be just dust on the print head. Try to use the cleaning process with the cleaning cassette that came with the snaplab, and the yellow patch that comes with each case of paper. If that does not help, you may have a damaged print head...By www.kobis.com

If the ribbon is torn, just tape it and wind forward 1-2 passes, then use again. If it is torn often, you may need service

Hi

This sounds like the sensors are damaged. Best taking to a computer repair centre to be checked out as sony parts can be hard to acquire.

Thanks

Taz

You need to copy the border you created in the border creater software to a border folder on you computer that you have created to store you borders in.There is a folder on the CD that came with the machine that
I would suggest you copy to your hardrive as this will need to then be copied to a compact flash card that is then installed in the expansion slot on the inside of the ribbon carrier door.If you save your new border to the folder on you hardive you can always back it up at anytime.If you
print different sizes you will need to create a border for each size of print. Once you have installed the card in the machine switch it on and
go to the print option screen and you will see the border ikon is not greyed out but now active simply select this option and the the border you require.Then it should print.

Make sure you have put the printer roll core in ! Don't lose that core cause you must have it for the printer to see the paper.

I'm not sure of how helpful this info will be but you should have rec'd the plug in CD with your Snaplab; if not, you can go out on the internet and get it for free. Once you've done this, you should copy the Sony templates into to your SnapLab and from there you should be able to copy additional created templates to the SnapLab that you created in Adobe. You also need to save the Sony templates in your Photoshop plug in file and then transfer/export them from that file to the Sony SnapLab...at least that's what my instructions say. My problem is, I've completed all the template transfers but I don't know how to create a template in Photoshop. Can you help me? :o(