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You have what they call a caller id trunk card in your system this could have failed you could try powering down the system to see if that dosen't help wait 2 or 3 min. the power it up.
Check with you telephone service provider to ensure you still have the service. Customer service can help you. Caller ID is provided by the phone company.
The source of my caller ID not displaying was a faulty ADSL filter. For some reason my ADSL filter blocked the caller id information - but worked fine otherwise. When I changed the filter the caller ID worked fine again.
Okay well i'll just give you the long and short. If your caller id was working and then it all of the sudden stopped working you need to call your phone service provider and notify them. If you just got these phones installed then you would need to get a caller id card and turn on the caller id prompt from your phone system.
Make sure that you have caller id service from your phone company. If you do not have a different phone with caller id borrow a working one from a friend and see if it shows up on a different phone. Let a phone ring at least twice to give caller id time to work. If a different phone does not show the call information call your service provider.
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