Is there a way to adjust the picture size? On some channels the picture is cropped at the bottom.

You might have it in the wrong picture size (zoom 1 or 2). Menu, picture, size ...

If this is not the case, you can go to the service menu and reduce the size of the viewing image.
Turn off TV, press mute then 182, Turn on TV and this menu appears.

Hi,

Find the difference below

Digital Zoom

1. Digital zoom is a part of digital cameras, and camcorders, which helps to crop the entire image, and then digitally enlarge the size of the viewfinder of the portion that is needed to zoom in on
2. Digital zoom crops the image down to a centred area with the same ratio as the original, and also interpolating the result back up to the pixel dimensions of the original. this method involves cropping, hence the resolution and quality is reduced
3. Digital zoom, crops a portion of the image and then enlarges it back to size. And due to this, image quality is reduced in comparison with the original one.
4. Using the digital zoom allows the user to get closer to the subject when the photographer wants to be discreet about taking pictures, like taking a picture of a person in a graduation ceremony.

Optical Zoom

1. While taking a picture using a Camera to want to get a close shot of the subject without moving physically closer, photographers use the optical zoom.
2. The optical zoom ratio of a digital camera measures how much the lens can actually zoom in to make subjects appear closer. Optical zoom, enlarges a picture while keeping the resolution and sharpness of the picture high.

3. There is no relation between optical zoom and the resolution of the photo, as optical zoom only enlarges the whole image or the subject to a certain range. So image quality only depends upon the mega pixel (MP) of the camera

4. Optical zoom is very useful, while taking a picture of a landscape, or to get a closer view of a subject, without reducing the quality of the entire image, like taking a picture of a Rainbow in the sky.
Regards,
Ron


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Did you try your format control on set?

They have not changed size...only viewing perspective. They will print exactly like the horizontal pics.

Press the RATIO button repeatedly to select the desired picture format. You can also adjust Aspect Ratio in the OPTION menu.

1. Set By Program. Selects the proper picture proportion to match the source’s image. (4:3 → 4:3, 16:9 → 16:9)
2. 4:3. Choose 4:3 when you want to view a picture with an original 4:3 aspect ratio, with gray bars appearing at both the left and right sides.
3. 16:9. Choose 16:9 when you want to adjust the picture horizontally, in a linear proportion to fill the entire screen.
4. Horizon. Choose Horizon when you want to adjust the picture in a non-linear proportion, that is, more enlarged at both sides, to create a panorama view.
5. Zoom 1. Choose Zoom 1 when you want to view the picture without any alteration. However, the top and bottom portions of the picture will be cropped.
6. Zoom 2. Choose Zoom 2 when you want the picture to be altered, both horizontally extended and vertically cropped. The picture taking a halfway trade off between alteration and screen coverage.
7. Cinema Zoom. Choose Cinema Zoom when you want to enlarge the picture in correct proportion. Note: When enlarging or reducing the picture, the image may become distorted. You can adjust the enlarge proportion of Cinema Zoom using D / E button. The adjustment range is 1~16.
   

It seems as if your tv is in "crop", "Zoom", or "full" mode. Select letterbox, normal, or full-screen mode. Look in the manual for exact instructions.

Has the image been "zoomed" into?  This is usually the result of a image that has been adjusted to fill the screen.  This is not the same as adjusting the aspect ratio as that would still show the entire image even if distorted.  When the image is cropped or is missing information, a zoom feature is usually the culprit.
If this isn't the problem, you maybe able to adjust the TV's horizontal/vertical placement through the TV's onscreen menu but only if it provides that option.  Do you see other channels that appear to fit properly?  I have seen certain channels not fit correctly while others do and this is due to the signal, not your TV.

The aspect ratio (zoom) button on the cable remote had been changed. On Brighthouse the # button toggles through the zoom settings. It's not a tv issue, it's a cable fix.

You should contact Samsung service to know if the internal setup for the picture sizing was not adjusted properly at the factory.

Take care that some of these sets have a user zoom mode. Maybe it is in the zoom mode. Check in your instruction manual before calling for service support.

Jerry G.