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Please ask your supplier, they can answer your question.
But if you need more support or learn more about diesel generator set, maybe you can visit website: www.dieselgeneratortech.com, or contact [email protected] for inquiry
The problem with the repair service is another matter. Emergency generator and it's switch gear are there for emergency purposes. It has to be exercised periodically. The switch gear should have a toggle switch to simulate a power outage. the switch cuts power to the sensor sensing power from the utility company. This tells the switch gear that power was lost, start the engine and switch over to generator power. Run for a period where engine reached running temperature and switch back to stand by to shut down. Do this periodically, and be grateful the event was not a disaster. Think of your back up electrical system as the spare tire of your car and similar equipment and enjoy your investment. Good people brings you happiness, bad people brings you experience !.
please send me more info about this generator I need a model number is this a natural gas or propane I have a neighbor that just had one installed I might be able to get some info from him to help you
If it backfires, check for manifold leaks, fuel mixture is too lean, timing is off, make sure it isn't spitting liquid into the cylinders and the LP is the right pressure, and the vapour coil is working
Always troubleshoot with new sparkplug. Remove the oil sending unit connection from the coil. The coil should work without any wires connected. Usually the only connections are oil sending unit that will short to ground when low oil condition and other wire must be kill wire to on/off switch. Use carb cleaner spray directly into the carb with air filter removed and choke off as fuel supply. Just a short spray and another short spray after a couple of pulls. If engine wants to start you will need to keep spraying cleaner for engine to continue to run. If engine wants to run, replace fuel with couple gallons of premium fuel to get it going. Hotter fuel will help if the compression is low. Good luck
See if there is an oil pressure guage on the dash. When you start the machine it probably has a low oil pressure shutdown which shuts the engine off when you release the start button. This is an interlock. Watch the oil guage and keep the start button engaged until you see oil pressure, release the button and it will continue to run at that point. Your second issue may be a function of the choke. If you are having to choke the engine to start, you may have to play with the choke position to keep from overfueling the unit which may cause it to stall and possibly backfire as it has to much fuel to be burned on the compression stroke, and is igniting occasionally on the intake stroke. Hope this helps. Marvin
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