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Carol Vicknair Edler Posted on Apr 20, 2015
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Laptop screen goes blank

This is a new laptop. The screen goes blank at times and I keep getting a message saying internet explorer stopped working. had the same issue with my other laptop.

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NOEL

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  • Internet Master 8,606 Answers
  • Posted on Apr 20, 2015
NOEL
Internet Master
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Sometimes when I click on the Internet Explorer icon, and error message appears in front of a blank web page. The error message says "Internet Explorer has stopped working. Click to close program". When...

Try a scan with your virus scan, then with a malware scanner, i use Malwarebytes.
I would then use CCleaner, use the registry cleaner also.
This will clean out all your temp files, and remove any registry errors that may be causing IE from starting properly.
You could also use Firefox, or chrome as your browser if this does not fix it
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My computer works fine but when I go to the internet it shows my homepage in the upper box that its on but I cannot view anything the screen is blank can i fix this?

restart your machine and as soon as you turn on the machine, keep on tapping f8 and do not wait for any display fo this process, you will get advanced boot menu options on screen, select the option which says safe mode with networking, and check there is this is working fine there just open the internet options from internet explorer and then click on advanced and restore the internet explorer to default settings. and restart the machine in normal mode if it does not works in safe mode then system needs to be reformated
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Simple as that ;-).
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