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Larry Nickel Posted on Apr 11, 2015
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I just asked about my washer vibration and did you answer my comp. kicked out and I did not get my answer

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Jorgie the appliance guy

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  • Washing Mach... Master 5,639 Answers
  • Posted on Apr 11, 2015
Jorgie  the appliance guy
Washing Mach... Master
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Washer vibration can be caused by a broken counter balance spring. Ur washer may be equipped with one or more counter balance springs which help to absorb the natural movement of the spinning tub. If a counter balance spring fails the tub might lean in one direction more than another and it will shake and cause vibration.

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Try leveling the washer so that it is about half a bubble biased towards the rear. This usually helps front loading washers balance properly even if the installation instructions say that it should be perfectly level. This can also aid draining problems.
Also, some newer front loading washing machines are simply prone to dramatic vibration even when they is "anti-vibration" or "vibration reduction" systems. You can never go wrong installing an anti-vibration pad under the washer. Good Vibrations Inc, Kellett Enterprises and The Vibration Solution all have good products. The Vibration Solution seems to have figured out the best solution and offers excellent support and return policies.
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If all else fails call the retailer and ask for an exchange.
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i can help there should be a blue connector on the bottom of the board that has 3 wires. They are labeled on the board as line, def, comp. Jump line to comp. Comp should come on. Let me know what happens
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