I had to refresh my computer and lost the program. When I tried to download again compatability issues was the problem. When I went online to solve it couldn't
Go to start button in tool bar click on it and the programs section will drop down
if the heading is still there right click on it and down the bottom of the drop down box there will be a properties heading
right click on that and find compatibility tag and open it up
section will appear that states compatible for
click tick in the box and the list of programs will show click on your system for the computer ( XP-vista -windows 7 etc )
go apply and ok
if you have nothing to work with at all the make sure when downloading the program that you are downloading a program that is for your operating system
By that I mean the program may be windows essentials and if you look closely there will be a list of compatible op systems such as xp-vista/windows 7,7,10 or others
you will require the download for your operating system in the computer
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