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Check the warranty information which came with your Rowenta steamer (probably in the owner's manual / instructions. Find out what you need to do to return the steamer for a working replacement.
Distilled water and filtered water are not the same. Distilled water is water that has been boiled then condensed so that most of the impurities that cause water hardness (Sodium, Calcium, etc.) have been removed. Filtering does not remove these which is why your iron will clog up much quicker. Same applies to your car battery, distilled water only! To clean it mix "Lime Away" with water about 1/4 cup with water every 6 months or so, then rinse with clean water a few times to get rid of the green color, steam until it comes out clear again..
Make sure you didn't knock off a wire to the heating element when you had it open. Also put a couple of cups of whitevinnegar in it and leave it for an hour or two. This will dissolve the scale build up. If it doesn't get hot thenthe element is probably burned out. There is a limit switch held against the tank too. It can stop the heating element if it goes bad.
Well this was helpful but also HELLfull! I guess because I have a 9050 !! I took out the screws & could not remove the hose it was attached with 2 clamps & a washer! I put the whole darn thing in my tub ( I have a sprayer in there) and yes tons of sand, black stuff and cloudy water came out. I had to do this 8 times with the hose attached! Awkward & a mess but it did finally come out clear. BTW I did it through the hose & the bottom hole. On the last run through, after my whole bathroom is soaked including me, the hose popped out! I was cracking up! turns out on the 9050 you simply push down on the ribbed hose covering and it releases. This IS NOT in the manual either. But I'm happy my steamer's like new again & live & learn ;o)
CLEANING
Remove water container and clean the main unit with a damp
cloth. To maintain maximum performance, your steamer must
be descaled occasionally. The descaling intervals will depend
on the water quality and the frequency of use. The unit should
be descaled at least once a year or every 100 hours of use.
For descaling proceed as follows:
1. Unplug the unit and remove water container from main unit
by releasing container lock and pulling up.
2. Fill it with fresh water and shake vigorously to remove any
scale. Pour out the water and repeat if necessary.
3. Purchase a quality decalcifier agent and follow the instructions
of the manufacturer for the proper ratio of the mixture
to water and use.
4. After filling the water container turn it up and down to
descale.
5. Attach reservoir to unit, plug in and switch on.
6. Let the appliance run until the water container is almost
empty and do not steam any clothing with this mixture.
7. Unplug and detach the water container. Rinse it with fresh
water.
8. Fill water container with fresh water and repeat steps 5 and 6.
Note: If after descaling you believe that there is still buildup in
the boiler, repeat steps 1-8.
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