Maytag Neptune MAH9700 Front Load Washer Logo
S
SUZZETTE STROUD Posted on Apr 02, 2015
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

MY MACHINE WON'T SPIN OR TUMBLE.MACHINE WILL FILL AND DRAIN.THE REPAIR MAN SAID IT WAS A PRESSURE SWITCH COST $70.00 PLUS LABOR BUT THAT DID NOT FIX ANYTHING?NOW HE SAYS IT IS THE CONTROL BOARD.

1 Answer

tom cassidy

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • Maytag Master 1,585 Answers
  • Posted on Apr 12, 2015
tom cassidy
Maytag Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: Oct 25, 2014
Answers
1585
Questions
3
Helped
323075
Points
3520

Get motor checked ie brushes or capacitor

5 Related Answers

Anonymous

  • 335 Answers
  • Posted on Dec 16, 2008

SOURCE: receive code "dc"...water will not drain and tub will not spin properly

This is my failure resolution with DC/UC error codes a common problem with this model;

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium and heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.

I found a Service repair manual on this site search for this; FAV6800 Manual



Ad

Anonymous

  • 1 Answer
  • Posted on Dec 26, 2008

SOURCE: washing machine fills, and thats it.. will not do anything else

There is a problem with the lid. Push ******* the front of the lid. It should work. Mine has been doing this for 6 years.

Robert Siegel

  • 36 Answers
  • Posted on Jan 03, 2009

SOURCE: maytag washer won't fill or agitate; only spins on cycle

sounds like you have a blown fuse. I dont have a schematic so I dont kno where you have to look to find it

Anonymous

  • 1066 Answers
  • Posted on Mar 11, 2009

SOURCE: WASHER FILLED WITH WATER AND STOPPED WORKING COMPLETELY

if you hear a motot running the coupling between the motor and transmission has disinagrated.

Anonymous

  • 335 Answers
  • Posted on Jun 20, 2009

SOURCE: Maytag Neptune Top Load FAV6800AWW -- tub/motor will not spin

Hey Cameron,
I saw you post today on another forum and did not have time to put my thoughts down before work. I agree not a clutch issue I had to :), you would be so lucky. I own the machine and can’t offer any more troubleshooting then what you have done, good job of that. Unfortunately the FAV6800AW/FAV9800AW SM doesn’t have a whole lot of support for troubleshooting beyond what you have done for this issue. I found more info from the MAH3000 manual on the technical operation of the motor controller (slightly different controller). Both machines use the same troubleshooting paths. Remove JP4 which is;
P1 Motor Control common
P2 Torque (to Motor Controller) see page 1-11 MAH3000
P3 Motor Control Tach (to control board input)
My WAG is replace the Motor Controller 1st, then Control board 2nd and a possible tach issue related to the motor. That’s enough WAGing,…. but with troubleshooting not a complete WAG :).
Take a look at pages 2-5 thru 2-11, I keyed in on page 2-11 in the MAH3000, it may give you some additional insight, I know we are dealing with different machine designs but I think the designs are close regarding motor controller, the motor and what the Control Board is doing and looking for with input from the Motor Controller. I wish the FAV6800AW/FAV9800AW SM gave this kind of detail for troubleshooting. There is a nice little troubleshooting table on 2-11.
I keyed in on this note;

The motor control monitors the signals and communicates this information to the machine control (control board). The purpose of this signal is to tell the motor when to energize each winding in the motor and to tell the machine control the actual motor speed.

Then this note;
Note: If the machine control board does not receive an input signal from the motor control/tachometer circuit (JP4 connector), the motor speed will rapidly accelerate for 5 seconds then shut down. The machine control will sense a "locked rotor" condition and the motor will stop. If the motor control does not receive an input signal from the motor, the motor will "****" for 5 seconds then shut down.

I don’t believe you have that condition. I have worked with a forum member who had an issue with the motor controller related to an Lr error, locked rotor error and replacing the Motor Controller fixed the issue. Form here I vote for an issue with the Motor Controller. Not having known good parts makes this a difficult job.
The control board is under warranty for 5 yrs from DOP, the Control Board is 2 yrs. Ebay is a good source 25001079

I would push Maytag CSV for both. I got them to send me a Control Board after discussing my troubleshooting and that I had a neighbor (me) that was a repair tech who would install. I also had to send them copy of my warranty not sure why they beeded that my machine was on file with them.
In your console you will find a Troubleshooting guide if you haven’t pulled it out already. It has the schematic for the machine which I find handy. If you want a soft PDF copy of the schematic I can e-mail you. Just ping me at [email protected]. I use that for one-way contact, just respond back on this post if you ping me, I don’t check the account for month’s at a time.
With my limited knowledge I will try to help you. Good luck. Rich

Testimonial: "Awesome help and advice -- thank you to everyone!"

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2helpful
1answer

My washing machine doesn't spin but fills and drains can anyone help me

Sounds like what happened to ours. you need a belt. The belt is probably broken. Does it agitate at all? If not, it's definately the belt & if you are not handy: be ready to pay a repair man about $150. Plus parts.
tip

Washing Machines will not rinse or spin

If the water won't drain out of your washing machine, either something is stuck in the drain hose or pump, or the pump is broken. Both fixes are simple if you're even just a little bit handy with tools. We're showing the repair on a Maytag washing machine.
What is wrong with a washer that does not spin?
If your washer fills with water but doesn't agitate, the problem is likely to be a faulty lid switch, a broken belt, or a problem with the motor. (Note: Direct-drivewashing machines do not have belts.) To diagnose the problem, do the following: 1Check the washing machine's spin cycle.
How to Drain Washing Machine That Won Drain Family Handyman
Washer Doesnt Agitate or Spin
Error codes in front load washers
Washing Machine Not Rinsing How To Fix
My washing machine stops at Rinse Does not DRAIN or SPIN
What causes a washing machine not to drain and spin?
If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing.
SOLVED Why won my washer spin or drain Kenmore 110 Series Washing Machine
Maytag Washing Machines will not rinse or spin Google Search
on Dec 12, 2017 • Washing Machines
1helpful
1answer

Wm2455hw will not spin

Make sure door mechanism is working at fine. So next is to check whether the motor tumbles both directions.
The spin bearing might be a problem, but normally you'd hear a problem here first. Have you heard any freight trains passing through the house in the spin cycle?
One thing to check for this problem is the spin speed switch. If the spin speed switch is bad then the control won't know how fast to spin, and so it will just not spin at all.
The drain pump must be draining all the water out. If the water doesn't drain out then the pressure switch won't read empty and that might prevent a spin cycle.
I hope this helps.
Please reply with additional details for further assistance.
Shane
1helpful
1answer

When my cycle is done my washing machine read sd

Hello, W/D here.

Sd is the error code for suds lock. If suds are detected continuously by the pressure switch during the
drain or spin phases, the washer will fill 4 liters of water and during 5 minutes the unit will rest without tumbling, the water will be drained and it will try to spin or drain again. The SD code indicates the possibility of too much detergent being used. Run a rinse and spin cycle to remove detergent residue. Then run a normal cycle without detergent.
Items to check if it is occurring at the end of the cycle would be to check the drain line and waste outlet for plugging or kinks and check the wiring harness connections to the drain pump, pressure switch and CCU (Central Control Unit). It may be necessary to check and clean the drain pump filter.
Best regards, --W/D--

1helpful
2answers

Maytag Neptune Washer MAH8700AWW will not spin. It will fill, drain, tumble ect but will not spin. i tried a quick spin test and it sounds like it is trying to drain after all the water drains. I went...

You may have tried this, but check the door switch, and the pressure switch(water level switch) to see if either could be bad. both of those affect whether the washer spins or not.
0helpful
2answers

Washing machine will fill with water, but won't spin.

hi there.
If the washer won't drain or spin there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing.16 Mar 2014

SOLVED: Why won't my washer spin or drain? - Kenmore 110 Series ...

or go to this link for more help.
Washing machine will fill with water but won spin Google Search
1helpful
2answers

70 Series will fill, but nothing else

Check the lid strike and lid switch . If the switch is not engaged with the lid closed, the machine thinks the lid is open and won't agitate or spin.
You can check by slowly lowering the lid and listening for a clicking sound from the switch. Alternatively, use a pen to press the lid switch down and see if the machine starts.
A new lid switch, if required, is not too expensive but including labor it might be over $100. I suggest replacing it yourself if you can.
0helpful
1answer

Washing machine won't drain or spin

sounds like a broke lid switch is is an inexpencive repair the switch run about 30.00 -40.00 dollars plus the labor to put it in shouldn't be much must that just the service call to to come out.
0helpful
2answers

Here are the answers to your questions about my washer

Based on your answers your basket drive is out in the unit this is a Major repair $300-$350 or so parts and labor you will have to weight the cost of a new machine verses the repair how old is the machine??
23helpful
4answers

Kenmore 80 series won't spin

If it agitates and drains. leaving your clothes clean but soaking wet. It is most likely the transmission/gearbox. the motor is working otherwise it would not agitate. it is stuck in agitate mode and cannot "shift" into spin mode. new transmission will cost 140-170 and takes 2 or so hours to replace depending on skill level. total repair cost parts+labor $300ish you may want to ante up for a new machine at this point. if you cant to the labor yourself.
part# should be this: tho double check using your own model#
Part # AP3096209
Not finding what you are looking for?

117 views

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...