My scale salter model 6300 is reading err when I turn it on. I have removed the battery, tried turning it back on after replacing the battery and it still reads err.
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Remove all batteries from the back of your scale. Leave the scale without its batteries for at least 10 minutes. Reinsert the batteries. Check that the batteries have the correct polarity and are firmly in place. Place your scale on a flat, even surface without carpet. Press the center of the scale with one hand to wake it up. The scale will calibrate and display a series of dashes. "0.0" will appear on the screen. Press on the center of the scale.
Hi Pete. I don't keep receipts either : ^ )
No that I am done commeserating, try this. Remove the batteries. Use the eraser end of a common pencil to scrub and clean the battery contacts inside the battery compartment. Also pull the contacts a little closer to the surface if you can. Then reinstall the batteries and you may be up and running.
Please rate my answer as verey helpful thanks. Joe
This sounds very typical of kitchen and postal scales. I know you don't want to hear this, but this basically means it is time to replace your scale with a better scale - perhaps no longer giving Salter your business..
I had the same problem with my Salter 987 scale. Pull the battery out for about 10 seconds and put it back in. Then push the scale once so it turns on. After the blinking stops, push it once more. The scale will now zero itself. After the scale has zero'd itself it may turn off after a brief moment. It's now ready to use normally.
If you're standing on the scale when it's trying to calibrate to zero, it will assume your weight is zero. Don't stand on the scale after replacing the battery untill you first complete the steps listed above.
This is a reply I received from Taylor customer support. I have followed this procedure enough times to wear out the original battery and still get the Err 1 message. You may have better luck.
Thank you for your e-mail. The reboot below may clear the error from your scale. You may need to do this several times to completely reboot the system. Please let us know if you have any questions or continue to display the Error.
1. Remove the battery from the scale 2. Set the scale on the floor without the battery in place. 3. Stand on the scale for 10 seconds (still without the battery) 4. Carefully replace the battery without turning the scale on. 5. Using only one foot, tap the scale or apply just enough pressure to turn on the display. (It should show dashes or zero's) IMMEDIATELY REMOVE YOUR FOOT. 6. Let the scale turn off 7. Step on the scale for a weight reading
Regards,
Linda DLT Consumer Relations Taylor Precision Products & Salter Housewares 2220 Entrada del Sol, Suite A Las Cruces, NM 88001 Toll free - 800-289-0944 866-843-3905 Direct - 575-526-0944 ext 3172
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