DELONGI PRIMA DONNA S DELUXE - "insert tank" message won't switch off and machine won't allow me to perform any other operations?? :(

SOURCE: I have a DeLonghi Prima

Maybe youare not pushing the milk-container sufficiently in. Mine has been increasinglyhard to fit. After speaking with DeLonghi service, they suggested lubricatingthe o-rings on the nozzles on the machine. I asked if cooking oil would be ok,to which they agreed. To I took a cottonstick and dipped it in ordinary cookingoil, and swept it over the inside of the two nozzles on the milk-container,since the o-rings on the machine itself were hard to get to. Now it workssmoothly. I was reluctant to try that out before speaking with DeLonghiservice, since they are so set on only using original stuff for the machine,and I did not think a machine this expensive would need this type of 'help'. Useat your own risk :-)
Flemming.

SOURCE: Hello We have a prima donna machine and

Check your programmed temperature setting; perhaps your machine has been set at low or medium.

Following are the instruction for Setting the Temperature from the manual for the ESAM6700.

Setting the Temperature

1. Press the P button to enter the menu;

2. Press the < or > until "Set Temperature" is displayed;

3. Press the OK icon;

4. Turn < or > until the required temperature (high, medium, low) is displayed;

5. Press the OK icon to confirm (or the ESC icon to cancel the operation);

6. Press the button to exit the menu.

For a hotter coffee, before delivery rinse the appliance through by pressing the Rinse icon and confirming with the OK icon. Hot water

flows out of the coffee spouts and heats the internal circuit of the machine so that the coffee delivered will be hotter.

For an even hotter coffee, heat the cups by rinsing them with the hot water.

SOURCE: have a delonghi Prima Donna 6700 coffee machine and get this message

Hi there coffee person.
Have you tried disconnecting the machine from the power supply. As well as that check if there are enough coffee beans in the bean in the compartment and enough fresh water in the water tank. Not only this but is the compartment with the coffee "tablets" - full or empty. Fill or empty accordingly. Connect to power again, if the machine does not work the only advice have from here is "to clean the machine" as described in the manual or as you are used to.
Good luck
kolbrun

Tim Rickards

• 296 Answers
• Posted on Aug 12, 2014

SOURCE: My delonghi esam6700 prima donna avant displays fill tank every time in turn it on, I fill the tank up and insert and it keep displaying the same message fill tank, everything I've tried won't work do

Maybe if you unplug it it will reset when plugged back in or if there is a float that is stuck down.