If you installed it from a disc it should have come with a code,when you go on line and it asked you to register it there should be some were on that page were you put the code.
some times when you load it from a disc it should let you put the code in there.
or if some one gave you the disc and its been registerd before you might end up having to pay for it.
go to the website from Mcafee via ONLINE chat and get it.
God bless you
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