Can I fix this or need new one.
One of my first questions is has it worked at all.? If not, probably the wiring is backwards. They generally are good timers. If it has, you may have the power leg to it tripped. Turn off both legs and then back on. This should take care of it. Next , probably the motor. Get a whole new timer. Not worth the savings and effort to fool with it.
I have never seen a parts sheet for defrost timers, except replacement trippers.
If 120 volt clock motor is available somewhere, it will probably cost as much as replacement timer.
Make sure you are getting 120V across terminals 3 and X, and there are no loose wires under the terminals
http://waterheatertimer.org/Paragon-timers-and-manuals.html#defrost
Gene
Water Heater Timers Save Money
If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7
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