Motorola Mobility RAZR XT910 Logo
sruly weissman Posted on Mar 19, 2015
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I charge always my Motorola droid razr on original chargers suddenly from almost a full battery the phone shut and do not charge, the known M symbol stays on forever as long it's playground but don't charge and don't start

1 Answer

  • Official Brand Answer 3,100 Answers
  • Posted on Mar 19, 2015
Motorola Mobility
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Sruly-

I would take it to a repair center to have it evaluated. CONTACT US to get help locating a service center in your region.

Mark
Motorola Support

5 Related Answers

Anonymous

  • 52 Answers
  • Posted on Dec 22, 2008

SOURCE: "Unauthorized Charger"

you can try to clean the charger port (but first make sure its not bent, or broken - the pins are really tiny and hard to see, so make sure)
But try cleaning the charge port on the phone and the charger with denatured (rubbing) alcohol, and a toothbrush -

Just make sure not to plug it in when you do this!

and clean both the charger and phone, make sure neither are bent
lastly, try a new charger!
NGK

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Parshiv Luthra

  • 395 Answers
  • Posted on Mar 07, 2009

SOURCE: Nokia N73 Music Edition Charges Forever

try factory reset ...... if that does not work get it checked with the nokia service center

Anonymous

  • 482 Answers
  • Posted on Apr 17, 2009

SOURCE: BATTERY UNABLE TO CHARGE

shorting out battery

Anonymous

  • 1 Answer
  • Posted on Jan 15, 2010

SOURCE: my motorola hint phone says "unauthorized charger"

u have to turn off ur phone and then put the charger on..thts another way to fix it ..it can be any charger..u have to turn off ur phone then put the charger on

Anonymous

  • 152 Answers
  • Posted on May 21, 2010

SOURCE: my motorola razor says unable to charge bought new

I had the same problem trying to charge with one of those "universal" chargers. Then I find the original Motorola charger and that solved the problem.

I hope this helps!

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My phone won't turn on and when it does it goes to the turn on screen and then it shuts off again! What do I do?? It is with straight talk and its a Motorola droid. PLEASE HELP!

Sarah

The Motorola Droid is a a Verizon phone, not straightalk.. If the Original then it is long out of warranty. We have had multiple Droids so I'd like to confirm which one. It could be the battery. If the original droid, then it has a depleted battery. In some cases charging it overnight might recalibrate the battery. If it has been used past its charge cycle times then it will need to be replaced.

You may also consider going to Motorola Owners Forum

Mark
Motorola Support
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My Motorola droid razr android won't charge, but when its plugged in (original charger) the M symbol comes up and stays forever, but don't charge, and don't start s this a sign that the connection is...

Hello Sruly,

Have you try to use other chargers, if using another charger doesn't work, please feel free to CONTACT US for further assistance


Regards
Kenny
Motorola Support
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I charged my droid razr maxx to 100% then battery keeps dying within 15 minutes pls help

Hello My Dear Friend:"::


First Option:
mostly nokia chargers doesn't make problems...
just try the following..
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found out whether it is charging or not...
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Phone shut off during use and will not turn back on with full charge.

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I put my Droid Razr on charger but battery symbol comes on with ? mark. Won't charge or turn on.

1. Turn off your phone when it's not in use. If you're not using your Verizon Wireless Razr, then shut it off. Your battery will last much longer if you regularly do this.
2. Charge your phone less. If you charge your Razr nightly, then your cell phone battery won't last long. Try to charge your phone only a few times a week to extend the battery life.
3. Keep your Bluetooth turned off when you're not using it. Applications, like Bluetooth, are notorious for sucking the power from a cell phone battery.
4. Protect your Razr from extreme temperatures. Your cell phone battery lasts longer if kept at room temperature.
5. Discharge the Razr fully. Before you charge your phone, let it completely die. You can extend the life of the battery by regularly discharging and then fully charging it.
6. Leave the battery in the phone. Keep the Razr battery dry and free of dirt to prolong its life.
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Check the contacts between phone and battery, if necessary align or clean. Are you using original Motorola charger? This solved my problem; I was trying to charge it with one of those "universal" chargers.

Hope this helps!
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Charging

for most phones it is always best to use the original products the generic ones may not give you the correct voltage ffrorm the charger for the battery
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