I am having trouble with roku remote. My remote works sometimes then sometimes is doesnt. I have unplugged roku, taken batteries out, and reset remote. I can use roku with my phone but my remote has headphones that I can use so my husband can sleep.
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The batteries and either low or dead, or the Remote needs to be Re-paired with the player (Roku 3 and Roku 4). Open the battery cover on the remote and look for a small button and hold it for 2 seconds, this should make it start to resync with the Roku Player.
I presume you have a box and not a stream stick.Try unplugging ROKU box.Many units have a button you have to push on remote after plugging in ROKU box,this connect Remote to ROKU box.If this doesn't work take out batteries in remote and put back in,this has to be done after you plug in ROKU box.Are batteries weak,try some new ones?
try to change the batteries. Or try to power cycle the Roku player by unplugging the power cord. You can also contact support.roku.com so that they can assist you better.
If you have a Wi-Fi Roku remote or a bluetooth Roku Remote, the remote needs to be paired with the unit first before you can control the device. To pair the unit with the remote, you can do the following:
Turn off the Roku player for 30 seconds by unplugging the power cord from the power outlet.
Once you have the bouncing Roku on your TV screen, open the battery compartment of the remote and press the purple button there once.
The Led on the remote should start blinking.
Leave the Led blinking and don't press any button on your Roku remote.
Wait for the Led to stop blinking.
Once the Led stopped blinking, try to test any button and see if it works.
Hello Friend
Remote and Roku Need to Be Reset. Remove batteries from the remote. Hold down every single button on the remote for five seconds. Next, unplug the power cord from the Roku, wait for five seconds, plug the power cord back into the Roku, and wait for Roku banner. For any help or support just visit us: Roku Com Link
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