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Verify the problem is in the imaging units or the transfer belt units.Remove the transfer unit and clean on vacuum cleaner the transfer belt cleaning blade.If you see the stripes on transfer belt after cleaning is work normally.If not observ stripes on transfer belt the problem is located in imaging unit.Enter in service mode :Press Utility key-Meter count- Details-Stop 00-Stop01 Select Test mode-select Gradation test pattern and select the Cyan press Start,after select Magenta Press Start,Yellow +Start,Black4+Start.If any color test pattern is not graduate the problem located to image unit when is not graduaTE.
above the 4 drum units have to remove the 4 toners the 4 image units and the transfer belts is removed from the right side after removing a section of the duplexer on the right side door.
Open right door.
Density sensors (5) are located above the transfer belt behind the black plastic cover. Use a damp rag to clean. If you are trying to clear SC400 code, you will also need to pull out the transfer belt assy enough to take off the silver plate that is on that end of the assembly and clean it too. Toner builds up on the silver plate.
The transfer belt is located at the right side of the printer. First you have to remove all the cartridge because the transfer belt is on the bottom of that printer. Open the right door of the printer and there is lock on both sides to free release the door cover and then there is a lever to unlock the transfer belt and pull it out to remove the transfer belt.
The transfer belt is a consumable like the toner, you will have to buy a new one once its run out so your printer is telling you it has so buy a new one.
They look like a small conveyor belt from a supermarket and is generally located under the toner or fuser unit housing.
The transfer belt is located inisde the printer and is what moves the paper back out the printer. You will need to open the back cover of the unit then you will lift the top part of the printer off. This will expose the transfer belt. There is a bracket holding the transfer belt with two screws that will need to be removed. Then two more screws that are holding the belt assembly in place. Once those are removed then you can slide out the transfer belt assembly. The new replacement transfer belt assembly will slide back in replacing the old one. Then repeat the steps opposite to install. Then remove the four spacers on the new belt(on each corner). Then you will reset the counter for the belt and will need to run the printer alignment settings.
with the power on, press the down arrow button until the display reads " Configure Device" menu. Press the Select button and using the down arrow button, scroll through this menu until the display reads "Resets" and press the Select Button. Then press the down arrow button again until the screen reads "Reset Supplies" and press Select button. Once you get to this menu this is where you can reset the fuser and the Transfer belt count
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