Maytag Neptune MAH5500B Front Load Washer Logo
Posted on Nov 13, 2007
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Wont run When I select the cycle (delecate) the washer began to work then unlocked the door and stoped. Now when I selct the cycle the door locks and then unlocks and stops????? what can I do?

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  • Expert 183 Answers
  • Posted on Dec 27, 2007
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Joined: Jul 28, 2007
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Faulty pcb/programmer

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0helpful
1answer

Control lock light is on , toke door lock off once cleaned it put it back on and it worked now its on aagain and washer wont work

1 close washer door and dispenser drawer
2 select Clean washer cycle
3 Press start/ pause
The basket will rotate,then the door will unlock,lock again,then the cycle will continue
Water should come in and run a short sensing cycle about 3 minutes
4 This will determine item in the washer
a if no items are detected it will move to step 5
b if item are detected wash any control lock light will stay on door will unlock open and remove any garments
If b pessnpower to cancel f code then repeat 1,2,3
Once cycle begins allow it to finish
5 after cycle is complete leave the door a jar to allow for venting and drying of interior
Only use HE high efficiency detergent
0helpful
2answers

I HAVE A CROSLEY FRONT LOAD WASHER AND THE DOOR WONT UNLOCK, I HAVE TOWELS INSIDE, HAVE TRIED RUNNING ANOTHER CYCLE, PLEASE HELP

I have had that happen a couple of times and by hitting the pause or cancel button a couple of times it then opened.
0helpful
1answer

The door wont open . I have tried to put it on for a cycle and you can here the the water for around 5 seconds then it stops and does nothing.

Check and make sure your pump or filter is not clogged, then next I would suspect you have a faulty door lock mechanism
More common issues with the door lock.
Is water hooked up to the washer?

The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?

If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?

If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?

If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer

http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer

1helpful
1answer

Door locked and will not open. i ran an empty cycle to see if that would work and it doesn't.....thanks! Margit

IF water is left in machine then door wont unlock, check pump, run drain cycle. If pump runs but doesnt remove water, then check filter at bottom (small door on bottom front) water will come out when this is done. If washer is completely empty of water and door locked then you may access lock release tab from bottom or reaching down from top to lock asm. Then check lock
5helpful
2answers

GE washer: door won't unlock

We had the same problem and there is a wiring harness right at the door and I guess over time closing the door or the vibration from the spin cycle worked it loose. It would click and click like it was trying to lock but then the cycle would not start and it would just humm like it was trying to start the water. Make sure before you start to unplug the washer. The harness plug is on the side of the drum right at the door. If you take the bottom panel off and take the bottom two screws out and pull the panel out as much as you can you can see it there on the side. Just plug it back in and you are good to go.
1helpful
1answer

Washer filled with water to began wash; once closed....nothing- wash cycle did not contuine - standing water remains. will not spin or perform any other actions. has stop working entirely

That sounds like a faulty door switch. This can be tested by a technician bridging the door switch contacts. Check also that the door lock is not stuck inside using a pencil or a small screwdriver, be careful not to damage door lock.
If the door lock was not the problem, then check the water level floater , and also ensure that hot water is filling properly, otherwise the thermostat wont detect right temperature and cycle will stop.
More likely you have a problem with the door lock switch.
0helpful
1answer

The washer was running and it stoped, it didnt drain and the door is locked.

press/hold stop/clear
then select drain/spin
press start
allow unit to complete cycle, door will unlock.

0helpful
1answer

Control lock light will not go off.

Do you have any error codes?

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.
0helpful
1answer

Draining

if you select drain spin and you hear the pump running then check all the hoses for blockage if you dont hear the pump running then make sure your door is locking
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