Nortel T7316E 2-Line Corded Phone Logo
Posted on Jul 09, 2009
Answered by a Fixya Expert

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T7316E Voicemail Password Issues

NorStar T7316E phone. Former employee left without leaving password for VM. Have tried re-setting password using Feature 983, Log: 738662 AND 73738767793. All information entered shows "Invalid Password". Help please!

  • caitlin_a_wa Jul 09, 2009

    I have tried both of these using Feature 983. Neither provide me a valid password. I'm still recieving the message that says 'invalid password'.

×

2 Answers

A

Anonymous

Feature 983
password is: 1020000 (if you use 3 difit extensions)
OR
120000 (if you have 2 digit extensions)

  • Anonymous Jul 10, 2009

    reset the password:
    Press feature 985
    Extension of vociemail is displayed. Dial 9
    PSWD: RESETSMPSWD (73738767793)
    Reset PSWD? Press YES
    Login will be changed to default (1020000 for 3 digit EXT's or 120000 for 2 digit)

    now you can log into feature 983 1020000 or 120000


  • Anonymous Jul 15, 2009

    Did this fix it?

×

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  • Expert 192 Answers
  • Posted on Jul 16, 2009
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Joined: Mar 19, 2009
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******* STOP ****** Ok, the password that you are trying 73738767793 that resets the whole voicemail system password!!
What you want is to change the individual voicemail password...
-> Feature 9 8 3 -> Password 1020000 (this is the default password to get you in as an administrator) -> Select the softkey under "MBOX" -> Select the softkey under "Chng" -> Enter the mailbox number that you want to change -> The display shows "Reset Password" -> Select the softkey under "RESET" -> Press the release key
* The temporary password willbe "0000".

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I'm a new employee. I don't know the former person's password and no one else does. How do I reset the password on a Norstar M7310 telephone system if I don't know the old password?

Have your system administrator go into voicemail programming and reset the mailbox password. The default password will be "0000".
I hope you understand that having passwords in the first place is a security measure, so I will not give directions for hacking into your companies voicemail system.
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How do I setup my voicemail, what button do I press

You enter voice mail either by pressing open VM (if programmed on the set) or feature 981. Your default password is 0000
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PHONE LOCKED ON T7316E

To reset a subscriber mailbox press feature 983, enter in log (default 1020000), on the 3 soft keys bolow the the screen press mbox,chng, enter extension number of the locked mailbox, press reset at the reset password prompt.press rls key
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1020000 no longer works

it's really simple.
enter Feature 985 then 9 and spell out RESETSMPSWD (73738767793) and then YES. That's it. it should go back to the original one. if your extension are 3 digits should be 1020000 and so on.
hope it works for you.
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call your provider and have them reset it. it may also be an option when you try to call voicemail
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NorStar T7316E Corded Phone - voicemail / ring time

Go to programming of Norstar which will be F**266344 password will be 266344.
Dispaly shows u terminal and extensions.
press show
then next display will show u capabilities.
Press show then next display will show u FWD no answer.press show then next.and change the ringing as per ur requirement.
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Display Names

Hi....go to www.phonserv.com and you will find the answers to just about all your questions for this phone....I could send you a copy of mine if you like just send me your email or go to the site yourself and print one...its very handy....
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T7316E Voicemail issue

Reset the voicemail password.

Do so by first presing

Function 985 (to view the mailbox number the phone is using)
Function 983
Log: 1020000 (or 120000, 10020000 1st is for 2 digit extensions 2nd is for 4 digit extensions)
Left Button (MBOX)
Right Button (CHG)
Enter Extension
Left Button (RESET)

This should reset the passwod to 0000, the steps maybe a little bit off depending on the software version installed on the phone system, but something like that will fix the problem.
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NorStar T7316E Corded Phone Problem - mailbox locked

You will need to dial into the system admin of the voicemail
Feature 983
the password is dependant on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.
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