SOURCE: Electric convection oven keeps on producing heat
Probably a burnt out element shorting out to the frame. When the oven is on does the element glow evenly the entire length. Are there visible holes or pieces missing? The contactor could also be sticking.
SOURCE: Never used Convection JTP 5650DI55
Did you try going to the GE website? If not, try it:
http://www.geappliances.com/
When you pull up the website, you can click on the blue down arrow located in the box at the top of the web page, next to the work SEARCH and click on "USE & CARE MANUALS. Put your model number into the next box to the right and hit GO.
If you are having trouble after entering what you believe is the proper model/serial number, you can look at the FAQ (frequently asked questions) section to determine whether you have actually entered the proper number.
SOURCE: heating element will not heat
With all that you said, I would suspect an open or faulty element. It is pretty much the most obvious solution.
If you have any electronically ability and you are going to open the oven, use an ohm or resistance meter, check the amount of ohms and use the upper element as a reference for the correct reading.
The element will either read open or good. You can use a light tester also and if the light lights between the two connectors of the elements, then it is ok and look elsewhere.
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SOURCE: Oven will not heat up on bake broil or convection cook.
I justn encountered the same problem (Model KERS507Y). Haven't checked yet...but am suspecting the Thermal fuse. Have you solved the problem?
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