I'm having trouble with the Javelin J330i printer. When trying to print cards it doesn't pull them through correctly and then gives an error that the ribbon is broken. I have tried resetting the printer, cleaning it, changing the ribbon, changing the card thickness settings. It pulls the card from the feeder but then jams for a second or 2, pulls the card fully through and then the error message comes up to say the ribbon is broken.

hi, not sure, but they have diferent ribbons, 800000-440 or -415 ....
try difirent ones

Hello Carlo,
When you say your printer doesn't print correctly, could you give some more details? What is the problem with the printing?

Also, could you may attach a photo / card scan which shows the problem? The internal test card would be best (press the small test button on the rear of the printer.

Regards,

MC.

you should try a different printer, you can find one on ebay i'm sure

If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

Go to Control Panel/Printers. Right click on your printer's name, and hit Print Test Page. If printer prints a page out, then the problem is likely with the software you're using to print - make sure you have selected the right printer in the dropdown. If the printer's name doesn't show in the Printers folder of Control Panel, the driver for it has not been installed. Do so and try again.

Generally the "received in memory" message is a result of the machines inability to print. I.E. It received a fax, attempted to print it, failed, and then stored it in memory to print once the issue has been corrected.

The Prepare Black Toner error is likely directly related. If the toner cartridge is empty, inserted incorrectly, or damaged it could be causing this error. Try reseating the cartridge by removing and reinserting. If that doesn't clear the error try replacing it with a new Canon branded cartridge.

As soon as you correct the printing issue the stored faxes will print.

Right, zebra/eltron made the P310 printer before they started using smart ribbon. They also made the same printer as the J310 for Javelin and the P75 for Polaroid. These all ran on the same ribbon. Then there were the first "i" series machines the Zebra P310i, the Javelin J310i and the Polaroid P75i. These all ran on their own respective i series ymcko ribbons. Now here is my theory.... The new Zebra P330i runs on the same ymcko ribbons as the P310i and the Javelin J330i runs on the same ribbon sas the J310i. Don't know where the model number came from but the Polaroid P85igc is the same as the 330i printers. It therefore stands to reason that it will run on the same ribbons as the older P75i printer.
The YMCKO ribbons for the Zebra are coded 800015-440 for 200 print rolls, 800015-540 for 350 print rolls. I have seen a picture of a ribbon with 800015-540POL on it advertised for the Polaroid but cannot find anyone to sell it. I can find however a few US references to a ribbon for the P75i One is linked below. It may be worth a go if you get desperate. //www.identisource.net/pd_3151.cfm
The other alternative, as the machines are essentially the same, is to change the motherboard so the printer thinks it is a Zebra or Javelin and then buy much more readily available ribbons. We can swap the board for you but as a spare they are just over £400 incl VAT. YMCKO ribbons would only be around £30 for 200 image rolls, thats the genuine stuff not the knocked of rubbish that's around. www.pci-solutions.co.uk I shall investigate to make sure we can't "rebrand" the printer by changing its firmware, but I doubt if it will be that easy.

sounds like your printer buffer may be running out of memory. Try turning the file into a PDF and printing that instead.

wrong driver maybe

The "i"suffix was introduced in around 2005 to try to stop patent infringements on the printer ribbons. They introduced a chip on the spool that feeds back to the printer. The chip has to be the correct coding for the badge of the printer. Zebra P330i printers are essentially the same as Javelin J330i and Polaroid p85igc but have three different part numbers for their YMCKO ribbon. You can run any monochrome ribbon on them because the mono ribbons have no chip.....not much profit for the brand owners. YMCKO however is not interchangeable. Find a Polaroid dealer for the full colour ribbon.

Card readers build up magnrtic particles from the cards they read . u might try cleaning it with a blank card that has a rough surface/ladened with alcohol, or a very small q-tip ladened with alcohol to remove the dirt and magnetic residue. too much built up residue can cause, loss of reading ability, and lost sensitivity between the card and the reader.