1) If disposal will not drain: Clean the tubular drain under sink.
Remove 2 nuts on p-trap, and trap falls loose, then remove tailpiece on side of disposal, hand rag over opening to direct water downward, turn on water, turn on disposal and see if disposal empties, clean p-trap, and then reassemble tubular drain.
2) If disposal will not drain and will not run: Clean tubular drain, check for power to disposal.
If disposal is getting power and will not run, and reset button is not tripped out, and cutter disk rotates freely, then disposal is bad.
I wrote ez disposal replacement steps that include tips for tubular drain.
http://www.fixya.com/support/r7929008-replace_garbage_disposal
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