Hi, The number you stated is the model number, the serial number is located on a data plate inside where the grounds container is, remove the grounds container the data plate is on the left hand panel inside.( newer machines). on older models the data plate is located inside behind the coffee outlet door next to the pressure gauge.
Hello Michael Smith - I am happy to assist you. First, I will need a valid model number (and serial number if you have it) to better address the issue at hand. The serial tag is typically located inside the cabinet, on the right side wall. What exactly is the issue the unit is experiencing? Is the auger motor not working properly or damaged?
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