Not charging even though light shows it is! - Karcher WV50 Window Vacuum

How old is your vacuum cleaner?

Hi Philip, it's Jack at Dyson.

If you've recently replaced the battery and ensured it's fully charged, and you're still noticing a flashing indicator light, there may be a fault with the main body assembly.

We'd like to take some further details to confirm if this is the case. If a replacement part is required, we can also check whether this is covered under your vacuum's 2-year warranty.

You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Please have your machine to hand when you call so we can run you though some quick diagnostic checks.

Hi my Dyson v6 is not charging it shows a blue light when we put it on the charger but in a few minutes the light goes off please help

How old is it. An older battery sometimes just don;t take a charge. I have things that I leave plugged in all the time and it;s ready to go when i need it and yes they do charge when needed.

This is totally happening to me too. It apears to charges, works for about 2 minutes then stops and the red light is on as if its not charged. I am thinking to buy a new battery but they seem to be about AUD$50 and if thats not the problems I have wasted my money. The repair centre in Melbourne was so rude on the phone I wont send it to them as they cannot say how much it will cost me

It sounds like the battery has a faulty cell in the battery that never lets it hold a full charge or lets it bleed off. I would take it back and exchange it.

Could you provide a model number?? There may be some settings on the vacume that are continuing to use power even though it is not in use.

Thanks

How are you charging your battery? Every battery has a memory. If you dont let it die the first come times then charge to full the battery will assume 40% is 100%.

Try resetting your Roomba by removing the battery, unplug the charging connector, hold down the Power button for 30 seconds. This will reset the charging system, replace your battery, connect your charger and see what happens. By the way do you also have a homebase ? If so try that too

Let it charge for a full 24, or even 48 hours, regardless of the green light. If it still dies you probably need a new battery.. or worse.